Senior Manager - Diversity, Equity & Inclusion

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About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
The Senior Manager of Diversity, Equity, and Inclusion, reporting to the Head of Diversity, Equity, and Inclusion, will help set and guide the company's enterprise-wide diversity, equity and inclusion (DEI) strategy by formulating and executing creative and innovative programs, processes, and procedures for identifying, attracting, and retaining diverse talent at all levels of the organization. Moreover, the incumbent will strive to recognize the whole person and define diversity in all the ways we are different, such as work styles, preferred languages, education levels, disability and/ or health status (including pregnancy), veteran status, national origin, ancestry, sexual orientation, gender identity, marital status, religion, domestic partner status, genetic information, or citizenship status and more.
Additional responsibilities include, but are not limited to the following:

• Develop, lead, and manage DEI programs and initiatives.
• Provide strategic guidance and drive operational programs to support the business in the establishment of diversity initiatives, metrics, objectives, and strategies.
• Works closely with matrix partners to advance diversity within the workforce (e.g., talent acquisition), the business (e.g., markets, clinical, supplier diversity), and community (e.g., charitable giving and corporate responsibility).
• Provide regular metrics and reporting against company initiatives; evaluate and analyze metrics and programs; identify root causes, trends and make appropriate recommendations to achieve maximum results.
• Proactively monitor internal and external diversity trends and legal developments that may impact policy, recruitment, and retention of a diverse workforce.
• Define, establish, and manage the appropriate scorecards and measurement tools to monitor the effectiveness of programs and identified goals.

About You

• Bachelor's degree required.
• 5-7 years of HR, Management and/or Diversity experience with proven success embedding diversity in design and delivery of strategies, policies, plans, and processes.
• Strong DEI experience within a large organization including influencing stakeholders at a senior level.
• Demonstrated success in collaborating with business leaders and HR Partners to drive Diversity and Inclusion results.
• Proven experience developing and successfully implementing DEI strategies aligned to all business objectives.
• Established relationships with external diversity organizations.
• Experience navigating large matrix organizations while successfully building relationships.
• Experience creating and executing diversity strategies on engaging, retaining and developing talent for large complex organizations.
• Demonstrated impact on diversity and inclusion initiatives and resulting increase in representation.
• Excellent operational/analytical skills with a track record of leveraging data to measure success of existing initiatives and inform opportunities for new initiatives.
• Deep understanding of best practices and trends in diversity, equity, and inclusion, with the ability to translate into an actionable strategy and driving action across various teams.
• Exceptional PowerPoint presentation, Microsoft Office Excel skills.
• Ability to develop, analyze and implement metrics.
• Strong Workday experience preferred.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here .
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