Senior Manager, Inside Sales

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview:

The Senior Manager, Inside Sales will be responsible for leading, coaching, and developing a high-performing inside sales team to drive revenue growth and achieve company sales targets. This role involves collaborating with senior leadership to execute the strategic sales vision and contribute to the growth of our product offerings, including new customer acquisition, renewals, and expansion opportunities. The Senior Manager, Inside Sales will manage a key segment of the business and play an instrumental role in scaling our sales operations, supporting the broader goals of the company.

What you'll do

• Coaching and Development: Provide ongoing support to sales reps through on-the-floor coaching, quote approvals, and strategic deal guidance.
• Training and Collaboration: Organize and lead group training sessions to foster team collaboration and skill development.
• One-on-One Deal Reviews: Conduct weekly individual deal reviews to assess progress, provide feedback, and ensure alignment with team goals.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) and ensure timely and accurate Salesforce updates.
• Sales Rep Engagement: Actively participate in weekly call shadowing, role plays, and other activities to support the development of sales reps.
• Onboarding: Facilitate the smooth onboarding and integration of new hires into the team, providing support as they transition into their roles.
• Forecasting: Gather and review spot forecasts and provide timely updates to ensure accurate sales projections.
• Team Leadership: Maintain a visible and positive presence on the sales floor, fostering a motivating environment and driving team success.

What you'll bring

• Leadership Experience: At least 2+ years of experience in a managerial role, with a demonstrated ability to coach, develop, and inspire teams.
• Proven Sales Success: A strong track record of achieving sales targets and driving performance.
• Industry Experience: Experience in SaaS or automotive sales is preferred. In-dealership experience is a plus.
• Tech-Savvy: Proficient in utilizing CRM systems and other sales technology to track performance and improve sales outcomes.
• Motivated and Goal-Oriented: A driven individual who leads by example, is committed to personal growth, and fosters a culture of success for the entire team.

Working at CarGurus

We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid