Spectrum

Senior Manager Marketing Research & Insights

Reposted 2 Hours Ago

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Stamford CT USA

In-Office

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Lead and execute marketing research projects analyze data for actionable insights manage vendor relationships and drive continuous improvement in research methodologies.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Ready to shape the future of marketing research at Spectrum? Join a team dedicated to supporting business objectives by leading innovative research initiatives managing vendor relationships and transforming data into strategic recommendations. This role offers the opportunity to drive high-impact research projects and influence decision-making at every level. Your expertise will contribute directly to Spectrum's growth and success.
How You'll Make an Impact

Lead the design and execution of research projects by defining objectives drafting briefs developing questionnaires and overseeing survey programming and fieldwork to ensure data quality
Analyze and synthesize quantitative and qualitative data transforming complex insights into actionable business recommendations and compelling presentations
Collaborate closely with external research vendors to manage schedules budgets and compliance with statements of work
Partner with teams across Marketing Product and Operations to align research efforts with organizational priorities
Identify critical research needs across functions and proactively champion solutions that address key business challenges
Drive continuous improvement by exploring advanced research techniques and leveraging automation tools to enhance efficiency

Working Conditions

Office environment with light to moderate travel required approximately 10-20 percent

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in Research Marketing Business Management or related field

Experience

5+ years of project management experience
7+ years of Marketing Research experience

Skills

Experience working with qualitative and quantitative research methodologies
Ability to analyze and interpret data to make recommendations based on analysis and expertise
Ability to identify research necessary to address a multitude of business needs
Experience interpreting and summarizing secondary data (e.g. Forrester Mintel etc.)
Resourceful proactive detail-oriented and able to thrive in fast-paced environment while managing multiple projects at once
Advanced proficiency with Excel and PowerPoint; proficient in other desktop applications
Ability to manage multiple projects at one time and handle shifting priorities

Preferred Qualifications
Skills

Experience in telecom SaaS or technology industries
Familiarity with advanced research techniques (price elasticity MaxDiff TAM/SAM modeling)
Knowledge of emerging research technologies including AI-driven analytics and self-service dashboards
Program and Analyze survey in Qualtrics

#LI-VB1
MRS615 2026-69154 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.