Senior Manager, Partner Enablement

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We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Summary: The Senior Manager, Partner Enablement is responsible for developing and executing enablement programs that equip our partners with the knowledge and skills they need to sell and support Cloudflare solutions. This role involves close collaboration with partner sales, marketing, operations and the GEO teams to ensure that our partners are well-prepared to drive Cloudflare’s growth.

Responsibilities:

• Build a partner enablement strategy and execution plan that aligns to go-to-market strategies and business priorities to enable partner pre-sales, sales and post-sales roles. Collaborate closely with stakeholders across the global partner organization, partner marketing and partner operations to build this strategy.
• Develop and deliver impactful RTM specific partner training programs, aligned to partner business strategy and partner training needs, that enable partners on Cloudflare’s products, services, and sales strategies.
• Drive enablement to internal Channel Account Managers, Global Alliance Managers and Partner Service Delivery Managers to ensure they have the skills and knowledge needed to drive partner growth.
• Establish clear goals, metrics, and KPIs to measure the effectiveness and impact of partner enablement programs.
• Analyze partner performance metrics and provide regular readouts to internal stakeholders on enablement program effectiveness.
• Work with the internal sales enablement team and authorized learning partners  to build instructor-led training and eLearnings that support the partner enablement strategy.
• Gather feedback from partners to continuously improve enablement initiatives.

Skills & Experience:

• 10+ years partner enablement experience in a high-tech, SAAS or cloud based organization, and 6+ years managing high-performing teams
• Proven track record of designing and implementing successful enablement programs at scale
• Expertise in channel sales models and partner ecosystems
• Experience working in a fast-paced environment that requires strategic thinking, resourcefulness, agility, results-oriented decision making and commitment to excellence.
• Experience managing authorized learning partners.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work cross functionally to achieve business results
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Proficiency in learning management systems (LMS) and partner relationship management systems (PRM)
• Partner sales experience is a plus.