Senior Manager People Services

• Bachelor’s degree in Business Human Resources or related field (or equivalent experience)
• 7-10 years of progressive HR experience including significant time in HR operations compliance or benefits administration with at least 2–3 years in a people leadership role
• Strong knowledge of HR operations including employee lifecycle processes HR data management and case management within a regional or multi-country environment
• In-depth understanding of federal state provincial and local employment laws and regulations in the US with the ability to support and expand knowledge internationally
• Demonstrated expertise in benefits and leave administration including coordination with vendors and internal stakeholders and navigating complex escalations
• Proven experience in compliance auditing risk assessments and management of statutory reporting (e.g. AAP EEO-1 government contractor requirements)
• Proficiency in ADP and experience with other HR technology tools
• Strong analytical and problem-solving skills with the ability to interpret data identify trends and recommend actionable solutions
• Excellent communication and interpersonal skills with the ability to build trust and influence stakeholders across functions and levels
• Demonstrated people management experience including coaching workload prioritization and developing capabilities within a team
• High attention to detail strong organizational skills and a continuous improvement mindset

• Lead day-to-day delivery of HR People Services ensuring high-quality timely support for employees and managers
• Own benefits and leave operations including administration eligibility enrollment life events escalations and vendor coordination in partnership with Total Rewards
• Oversee lifecycle employee processes (onboarding transfers job changes terminations) and ensure consistent application of policies workflows and documentation standards
• Monitor and interpret changes in federal state provincial and local employment regulations and ensure timely updates to policies processes and notices regionally
• Lead compliance initiatives and internal audits including EEO AAP government contract obligations and other statutory reporting maintaining audit readiness across all supported jurisdictions
• Serve as the primary point of contact for HR Operations team systems and tools
• Implement and refine standardized operating procedures knowledge articles and self-service resources to drive efficiency and an excellent employee experience
• Provide development for People Services team members building capabilities in benefits compliance and operational excellence
• Collaborate closely with People Business Partners Talent Acquisition Legal Finance and IT to resolve complex cases and support cross-functional initiatives
• Support change management and communication efforts for new or updated HR policies programs and systems
• Identify process policy and system improvement opportunities and lead or contribute to projects that enhance efficiency compliance and employee experience
• Review and optimize our workplace policies procedures and HR compliance across multiple offices in the U.S. (and possibly international as we grow)

• Flexible hybrid schedule
• Medical dental and vision coverage with company-paid and employee-paid options
• Paid holidays sick days and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court soccer field track pickleball/tennis courts gym etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness
• And more!

What We Do

Since 1986 HCSS been developing software to help construction companies streamline their operations. Today HCSS is recognized as a pioneer and leader in the market serving thousands of construction companies across the nation. Year after year they continue to innovate refine and expand their products as the industry evolves. HCSS'​ mission is to help customers dramatically improve their business through innovative high-quality software and exceptionally helpful service while providing a great life for employees.

Why Work With Us

At HCSS we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within provide continuous professional growth and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.

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