Senior Manager, Research Science
Job Description
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
This role will report to the senior director of Brand Strategy, and be an integral part of both the marketing and communications teams. In this role, you’ll have access to insights SurveyMonkey has gained during its 20+ years of being one of the world’s most popular feedback platforms and be at the vanguard of leading-edge best practices to deliver survey trends and insights that no other feedback company can offer. You’ll also have the opportunity to lead partnerships with top-tier media outlets and partners who (like us) are working to create more diverse and inclusive work and social communities. We’re looking for someone who is passionate about making research actionable for people to improve their work, lives, and communities.
What you’ll be working on
- Provide a strategic vision and lead a talented team of two full-time research scientistsÂ
- Manage existing research partnership opportunities with media outlets, academic and government institutions that elevate our brand and business and source new ones as possible
- Oversee all marketing and communications-related research for our organization
- Work cross-functionally with a variety of stakeholders, including Business Intelligence, Communications, Localization, Marketing, Product, and moreÂ
- Provide methodological expertise to the organization to improve our platform and keep us at the leading-edge of survey best practices
We’d love to hear from people with
- An advanced degree in survey methodology (PhD preferred)
- Demonstrated training in and experience with best practices for survey research
- 3/+ years of experience managing a team and overseeing a functional areaÂ
- Experience presenting data-driven insights to audiences of all levels
- Advanced proficiency with R with familiarity with SPSS and Excel
- Collaborative working style and ability to work with a variety of stakeholders and translate business needs into project goals
- Background working in tech or related fields preferred
- Experience working with media partners preferred
#LI-remoteÂ
Why SurveyMonkey? We’re glad you askedÂ
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.Â
Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Date Posted
03/20/2024
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