Senior Manager, Strategy and Operations

On our team, you’ll help make oral health more affordable and accessible than ever before. We believe a life of candid self-expression is a rich life. And our clear aligner therapy helps people across the country straighten their smiles, grow their confidence, and live as their truest selves. 

If you're ready to sharpen your skills, have a huge impact, and help solve healthcare, join us.

• Partner with leadership team to identify high-impact strategic initiative across the organization
• Lead cross functional planning to help ensure successful problem formulation, hypotheses generation, comprehensive analysis in testing hypotheses, and problem resolution
• Own measuring and reporting of key performance metrics 
• Design and implement processes and operational systems to increase the efficiency and effectiveness
• Manage a team of 1-2 associates

• 4+ years of experience in program management, operations, strategy/consulting with an emphasis on operations, go-to-market, or customer engagement.
• Strong business judgment, leadership and integrity. A tenacious decision maker able to bring a healthy, aggressive, yet responsible approach to business
• Strong communication skills: Impeccable written and oral communicator, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: Display an intense focus on achieving both short and long term goals. Able to drive and execute an agenda in an uncertain and fluid environment 
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
• High motivation and self-direction, taking personal ownership for results and professional development
• A bias towards action and a proven track record of executing on successful strategies which exceed user expectations
• Grounding in human-centered design with a natural empathy for users
• Strategic thinking and an ability to effectively identify opportunities for growth in new businesses and markets
• A high level of intellectual curiosity and comfort with ambiguity

Pay & Perks 

• Competitive compensation
• Stock option plan to give our employees a direct stake in Candid’s success
• Unlimited PTO to give our employees a little extra R&R when they need it 
• Work from home stipend 
• Comprehensive health coverage (medical, dental, vision) and generous parental leave
• Wellness Perks (KindBody, Classpass, OneMedical etc)
• Commuter benefits if you’re in NY and work from the office when we re-open and Remote Work Program to allow for flexibility between home and the office
• Significant discount on our customized treatment plans and aligners
• You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

Values

• Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more. 
• Drive Results - Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.
• Commit to Growth - To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement. 
• Embrace Candor - To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.  
• Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.

EEOC

Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it’s the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we’re all about.

We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.