Job Description
RESPONSIBILITIES:
Own and lead the end-to-end design of critical digital experiences that drive acquisition conversion and retention with a focus on ecommerce experiences.
Shape and evolve complex user flows and information architecture to create clear intuitive paths to conversion as our offerings evolve.
Balance near-term execution with long-term thinking by designing improvements that ladder into an evolving platform architecture ensuring today’s decisions set up scalable cohesive experiences over time.
Translate growth opportunities into thoughtful product solutions grounded in user behavior data insights and effective design patterns consistently delivering work with exceptional visual craft.
Work closely with product managers engineers and data analysts to shape strategy and drive execution ensuring high-quality implementation and moving initiatives forward with clarity.
Work within an experimentation-driven team using data to inform hypotheses design A/B tests and iterate quickly while driving measurable improvements in key conversion metrics and balancing speed and craft.
Take ownership of key initiatives by defining problems shaping direction and driving work forward with a clear point of view grounded in strong design fundamentals.
Leverage AI and emerging tools to accelerate exploration prototyping and iteration bringing a technically curious mindset and comfort working close to implementation.
Contribute to WHOOP’s design culture by sharing expertise giving feedback and helping raise the bar for product quality across the team.
QUALIFICATIONS:
Multiple years of experience designing ecommerce purchase flows or other transaction-oriented products with a deep understanding of how users evaluate decide and complete actions within digital experiences (not including co-ops internships or academic projects).
An exceptional portfolio of shipped digital product work that demonstrates exceptional visual craft clarity in complex flows and the ability to deliver production-ready experiences.
Proven experience designing for measurable conversion-focused outcomes such as acquisition purchase or retention with a strong understanding of funnel optimization experimentation and using data to inform and evaluate decisions.
Demonstrated strength in information architecture and designing end-to-end flows that simplify complexity and guide users through multi-step journeys.
Deep proficiency with modern design tools and workflows (Figma prototyping component libraries) combined with strong technical fluency and the ability to leverage AI and code-adjacent tools to accelerate design and prototyping while collaborating closely with engineering to bring ideas to life.
Strong ability to own and drive multiple initiatives simultaneously influencing cross-functional partners and influencing product direction while elevating team craft.
Clear decision-maker and communicator who can articulate and defend design decisions using strong design principles heuristics and data building alignment across stakeholders.
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What We Do
At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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Date Posted
04/04/2026
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