Job Description
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives with our core values guiding us every step of the way. Join us to invest in yourself your career and the financial world.
SoFi's Loan Servicing team owns the post-loan funding experience for millions of members across SoFi's lending products. We are looking for a Senior Product Manager to build and scale our multi-product servicing platform to meet the needs of our members and business.
In this role you will partner closely with engineering research data science design legal operations and business stakeholders to bring new capabilities to life and ensure they deliver measurable results. You will also drive member engagement cross-sell and ultimately increase member lifetime value as SoFi expands its product offerings.
This is a highly cross-functional and high-impact role for a product leader who thrives in ambiguity can set clear direction in evolving spaces and is equally comfortable defining strategy and driving execution.
What you'll need:- 3+ years of product management experience preferably in fintech financial services or a similarly regulated data-intensive environment
- Demonstrated ability to own a feature or product area end-to-end
- Strong customer instincts: you can identify the right problems to solve prioritize confidently and articulate what "done" looks like for our members
- Enough technical fluency to have credible conversations with engineers about system architecture trade-offs and feasibility
- Clear written and oral communication: you write quality documents run focused meetings and know how to tailor the message for engineers vs. leadership
- Experience using data to drive decisions by pulling metrics reading results and iterating based on evidence
- Ability to manage cross-functional stakeholders (engineering ops compliance legal finance) and keep execution on track within a multi-team environment
- Experience in lending loan servicing payments or financial services operations
- Familiarity with third-party servicer integrations or complex vendor relationships alongside product work
- Exposure to compliance adjacent product work: fair lending regulatory reporting or audit readiness
- Comfort with SQL or self-serve data analysis tools to diagnose borrower behavior and product outcomes
- Experience working on legacy system modernization or platform migration initiatives
Skills Required
- 3+ years of product management experience in fintech or financial services
- Ability to own a feature or product area end-to-end
- Strong customer instincts and ability to prioritize
- Technical fluency to converse with engineers about system architecture
- Excellent written and oral communication skills
- Experience using data to drive decisions
- Proven ability to manage cross-functional stakeholders
What the Team is Saying
SoFi Compensation & Benefits Highlights
- Parental & Family Support—Up to 12 weeks fully paid parental leave paid caregiver leave fertility/adoption resources and subsidized backup childcare/eldercare are offered. Pet insurance and family-building support further broaden the coverage.
- Healthcare Strength—Medical dental and vision coverage is paired with company-paid short- and long-term disability and life insurance. Mental-health support via Modern Health and employer HSA contributions enhance overall health support.
- Leave & Time Off Breadth—Flexible vacation for exempt employees generous PTO for non-exempt paid holidays and early-release “SoFi Fridays” expand time-off options. An additional 16 hours of paid volunteer time underscores community engagement.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete but can come together to create something truly unconventional in the world. For the last eight years we’ve been charting this new path forward. We call it The SoFi Way. At SoFi we don’t just talk about culture: we live it. The SoFi Way is how we show up every day how we make decisions and how we build for our members clients and each other.
Why Work With Us
Together with our members we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule the in-office requirement is a handful of days per month!
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Date Posted
05/15/2026
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