Senior Product Manager Project Management

About the Job
At BuildOps we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution we’re reimagining how our customers operate. Our team thrives on ambition innovation and collaboration—qualities we look for in every new hire.

As a Senior Product Manager Project Management you will build an industry-leading Project Management solution for the commercial subcontracting industry that spans field workflows labor planning and forecasting collaboration financials and AI-powered experiences. You’ll partner closely with our customers to deeply understand their people organizational structures processes and what they need from their operations platform—then translate that into solutions that drive measurable outcomes for both our customers and the business. You’ll work cross-functionally with Engineering Design Sales Customer Success and leadership and you’ll be accountable for customer-driven KPIs and clear business impact.

What You’ll Do

• Own the product vision and roadmap for the Project Management domain driving strategy and execution with a cross-functional squad of engineers designers QA and data partners.
• Engage directly with customers of varying sizes and segments to uncover needs validate solutions and ensure we’re solving real project-execution problems.
• Design workflows that help contractors run stronger projects by streamlining field and office collaboration preventing schedule slippage forecasting labor demand and providing accurate real-time financial visibility.
• Leverage AI and ML to challenge traditional approaches exploring and shipping innovative experiences that materially improve speed accuracy and decision-making for project teams.
• Align the roadmap with company objectives by working closely with other Product Managers Customer Success Sales and Implementation to prioritize opportunities and trade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company and partner with Customer Success to drive successful rollouts and adoption.
• Run effective beta programs with early adopters capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes defining and tracking KPIs that improve platform value (e.g. adoption NPS efficiency gains) and support revenue and retention goals.

What We Look For

• 7+ years of experience in the technology industry with 5+ years in Product Management for B2B SaaS;
  
• or: 3+ years in a contractor or construction firm followed by 3+ years building B2B software as a Product Manager.
• Experience building end-to-end product experiences including prototyping and solution development with AI coding assistants.
• Strong familiarity with contractor / construction project workflows (labor planning schedules change orders cost tracking collaboration) and how they show up in software.
• Mission-driven mindset motivated by complex real-world challenges faced by commercial subcontractors.
• Experience working in a technical environment with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills with experience partnering closely with cross-functional teams (e.g. Sales CS Implementation PS).
• Strong analytical skills and the ability to use data—both quantitative and qualitative—to shape product strategy and day-to-day prioritization.

Bonus

• Direct experience in specialty contractor operations (mechanical electrical plumbing HVAC or similar) or adjacent construction domains.
• Experience working on 2D / BIM solutions or construction project planning tools.

Who You Are

• Someone with a genuine passion for construction tech and the customers we serve.
• A strategic thinker who thrives in a high-growth startup environment.
• Comfortable navigating ambiguity and breaking down complex messy problem spaces into clear actionable work.
• A self-starter who takes ownership follows through and delivers results without needing heavy direction.
• Collaborative curious and eager to learn from customers and teammates across disciplines.
• A team player with integrity grit and a strong work ethic who raises the bar for those around them.

Compensation

• Raleigh: $133000 - $166000 base + annual bonus opportunity 
• LA/SF: $139000 - $174000 base + annual bonus opportunity 
• Toronto: 120000 - 150000 CAD base + annual bonus opportunity

What We Do

BuildOps is the only all-in-one management software built specifically for the modern commercial contractor combining service and project management and everything in between. Focused on serving the commercial Mechanical Electrical Plumbing (MEP) market the BuildOps platform enables contractors to prove out current market trends optimize their business for higher profits and stay ahead of the competition.

Why Work With Us

The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread but tight-knit team of go-getters. We are passionate but humble. Unique but fiercely collaborative. And at the end of the day we truly love what we do.

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