Senior Product Manager

We are looking for an ambitious Senior Product Manager to help raise the next $1 billion for charity. This role will require taking on a high level of responsibility/visibility and will drive a critical new business initiative - from multi-year strategy through to quarterly roadmaps and tactical execution. This role will focus on the development and continued go-to-market for a new B2B commercial partnership and platform. We are looking for someone who is customer-centric in their approach to building products, thrives in a fast-paced environment with ambiguity, and has strong coaching and development skills. 

This role reports to our VP of Product and can be fully remote. Unfortunately, we can’t sponsor H1Bs at this time. Beyond competitive compensation and equity in a fast-growing startup, you’ll get unlimited vacation, benefits, and the chance to learn and change the world alongside a world-class team.

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don't think that an individual's pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $150,000 and $160,000. 

• Define product direction in collaboration with primary customers and FreeWill. Guide team of engineers and designer through options, tradeoffs and clearly communicate the rationale behind decisions. 

• Make strategic decisions to balance effort, user value, speed to launch, data quality, and customer requirements to meet immediate requests while also planning for future scale.

• Gather and communicate detailed requirements to the product engineering team to ensure on-time delivery of a new platform and associated features

• Manage customer relationships and ensure timely and detailed communication of project plans

• Maintain a B2B2C mindset to ensure we delight both customers and end users

• Own success on overall business goals by developing a compelling product vision and executing on it

• Interact closely with a diverse team across engineering, design, sales, account management, and legal

• Grow knowledge of our core business, nonprofit fundraising — what currently is working, what is not, and what tech can do to help fix it

• 6+ years of experience in a product management role – leading cross functional teams of engineering and design. 

• Experience and knowledge of enterprise SaaS platforms

• Comfort moving quickly in a fast-paced environment and making decisions with imperfect information

• Experience setting and driving execution toward business objectives

• Track record of success from product ideation to successful product execution and delivery

• Experience working with products that serve nonprofit clients a plus

• Strong problem solving skills. Makes data-driven decisions, and is open-minded towards different perspectives

• Strong communication, emotional intelligence and interpersonal skills – up, down, across, and externally

• Enjoys collaborating, listening, and learning

• Defines metrics for and organizes tracking of progress towards goals

Other Important Traits

• You’re an organizational wizard with strong project management skills

• You’re intensely curious, with scrappiness and grit

• You’re not afraid to roll up your sleeves and wear multiple hats

• You recognize how choices today will impact the business and the product in the future and at scale

  The hiring process for this role is as follows:

• Recruiter Phone Screen (30 minutes)

• Hiring Manager Interview (30 minutes))

• Written Assignment (on your own time; 45 minutes)

• Final Interviews with 3 FreeWill team members (3 separate 30 minute interviews)

• Offer (contingent on positive references and a clear background check. More can be found about this here)

Please note that steps in the hiring process can and may change and the Recruiter will be your point of contact in sharing about any updates in terms of the process. If you are selected to move forward in this process, the Recruiter will share more details about the hiring process and interviewers. However, this is a good estimate of what you can expect. For most roles, our hiring processes take an average of 4-6 weeks.

In addition to the immense personal and professional satisfaction you’ll gain from helping to raise $1T for high impact nonprofits in a kind and joyful work environment, full time employees at FreeWill are eligible for the following benefits:

• Work from home 
• Unlimited PTO
• Flexible hours
• Competitive salary
• Commuter benefits
• Company stock options
• 401k
• Medical/Dental/Vision (some single coverage medical plans are 100% employer paid, subsidized rates for spousal, parent-child, and family coverage)
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Free One Medical membership
• Paid parental leave for all parents

• Fully paid trips, such as an annual work retreat in a relaxing location
• Staff holidays and FreeDays (periodic one day office closures to rest and refresh)
• Regular (virtual) team events
• $250 monthly co-working budget which can be used for local co-working spaces 
• $300 annual budget to outfit your home office or cover utility bills
• $1,000 referral bonuses for growing our FreeWill community
• $1,000 annual professional development budget

FreeWill is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We are a remote-first company that’s able to hire in 47 states and D.C. Unfortunately, we are unable to hire in Colorado, Alabama, or Louisiana at this time. We also can’t sponsor working visas, so all applicants will need to have work authorization in the US.