Senior Product Manager - Prepaid Cards

Tremendous is the global platform built for businesses to send thousands of payouts to anyone anywhere for free. We’re trusted by 20000 leading organizations like Atlassian MIT and United Way to deliver gift cards and money to millions of recipients worldwide.

In both our product and our workplace we’re intentional about making work more efficient flexible and fulfilling. Tremendous is a fully remote high-documentation low-meeting culture which means more time for what matters in both your professional and personal life.

Our customers who include researchers marketers HR teams and nonprofits rave about how fast and easy it is to use Tremendous. Check out our ratings on G2.

Tremendous is profitable and growing without outside investors. Join us before our next offsite.

About the role

We’re looking for a Senior PM to join our new Prepaid Cards team. Prepaid cards are one of Tremendous's largest catalog categories already processing millions of cards a year. We're expanding into new card types and new countries and we need a PM to own it.

You will

• Own prepaid cards end-to-end. You’ll be the sole PM for our prepaid cards product area including our US program that already processes millions of digital and physical cards annually. You’ll own the full cardholder journey including issuance at scale fraud prevention and lifecycle management while also launching new programs and product offerings.

• Work across technical systems and partners. This is a technical product that requires close collaboration with banks card networks (e.g. Visa Mastercard) processors and wallet providers (e.g. Apple Pay Google Pay) as well as internal stakeholders including senior leaders.

• Manage our product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear you'll resolve the ambiguity for the team.

• Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.

• Conduct research and analysis. In order to frame those problems well you’ll need to collect supporting evidence–from user interviews market research and competitive analysis.

• Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions.

• Collaborate without meetings. Tremendous has an async non-meeting culture. This can be tricky if you're used to doing PM work in meetings.

• Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process.

• Report back on what’s working. Once we ship you’ll be responsible for helping the team understand the impact of their work.

You have

• 6+ years building and shipping web applications as a designer engineer or product manager at tech companies.

• 2+ years as a PM in startup environments (ideally growth-stage companies).

• Experience with card products (prepaid debit credit or similar).

• Strong product intuition. You can look at a problem and see the right solution.

• Strong design judgment and technical fluency. You hold your own with designers and engineers.

• The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps.

• Outstanding written and verbal communication skills. We’re a documentation-first culture and this role requires communicating effectively with senior stakeholders.

• Comfortable making decisions without perfect information and moving work forward without being told to.

• Genuine empathy for users and teammates. You want to understand their problems.

What's cool about the role

• You'll work at a company growing quickly yet sustainably. We’re profitable with plenty more opportunity ahead.

• Competitive pay and benefits. For this role base salary ranges from $225000 to $300000.

• We're a remote company. Work from wherever you want in the Americas.

• Smart people and a great culture. See our company handbook.

What We Do

Tremendous is a payouts platform enabling businesses to send money prepaid cards and gift cards to people around the world. Used by researchers at Google and MIT marketers at Casper and Lyft and institutions like United Way and the Federal Reserve Bank Tremendous has orchestrated nearly 10 million payouts. Over 4000 organizations agree: a Tremendous payout is almost as delightful to send as to receive. We're 45 people fully remote highly profitable and self-funded (yes crazy we know). Even if you like your job you'll probably be happier at Tremendous. Come work with us!