Senior Product Manager, Client Experience

Ibotta is seeking a Senior Product Manager to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. As Senior Product Manager on the Client Experience (CX) team, you’ll be responsible for our product strategy within critical phases of the end-to-end Brand customer journey. You’ll define Objectives & Key Results (OKRs) and identify the employee and client user problems which need to be solved in order to achieve them. You’ll craft an iterative roadmap of product initiatives and lead cross-functional squads of Engineering, Design, Analytics, Research, and Architecture team members in the execution of those initiatives. You’ll collaborate with functions across Ibotta, and with clients, to communicate your strategy, launch solutions, and continuously measure success along the way.

This position is located in Denver, Colorado with the option of full-time remote. Candidates must live in the United States.

What you will be doing:

• Empathize with employees and clients to understand their environments, needs, goals, motivations, and pain points throughout various phases of the customer journey

• Partner with teams across the organization to define OKRs in support of Ibotta’s business goals

• Prioritize a roadmap of product initiatives which articulates the team’s path to success in achieving OKRs, while creating value for employees, clients, and Ibotta

• Lead cross-functional teams to execute roadmap and refine the product backlog, iterating through problems, scoping solutions, and shipping features which succeed in creating measurable value 

• Champion optimal product development processes that focus on the problem and that leverage the power of iteration and learning, while enabling high-quality, timely execution in a fast-paced, iterative, and fluid environment

• Build strong relationships with stakeholders and leaders across Ibotta to manage expectations on scope and timelines

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere

What we are looking for: 

• 5+ years of product management experience building and launching successful products

• Ability to achieve measurable results and desirable user outcomes by launching high-quality product experiences on-time

• Experience leading a cross-functional team teams to successfully execute initiatives and create business impact

• Adept at leveraging qualitative and quantitative insights to prioritize opportunities and guide iterative product development

• Confidence in being able to say no to good ideas and ruthlessly prioritize product initiatives in alignment with strategic focus and goals

• Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of data

• Technical understanding - you don’t need to be able to write code, but you need to be able to discuss technical concepts with your engineering and architecture counterparts

• Excellent communication skills across all mediums (visual, written, verbal) that keep the cross-functional team and diverse stakeholders groups informed of strategic approach, ideas, decisions, and rationale

About Us:

Built in Denver, CO, Ibotta, Inc. ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.com.

Additional Details:

• This position is located in Denver, CO or with the option of full-time remote and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity .Candidates must live in the United States. 

• Base compensation range: $110,000 - $140,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Total compensation for this role also includes a variable component in addition to base salary. 

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

• Applicants must be currently authorized to work in the United States on a full-time basis.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

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