Senior Product Manager - Feegow

Company Description

Welcome to the good side of tech 👋

You might have heard about us but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product and so do leading venture capital funds such as Point Nine Capital Goldman Sachs Asset Management and One Peak Partners. And yet employing over 2.500 people all over the globe we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering Data and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years yet we still welcome each new person with great joy and excitement.

We could tell you about us but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work here’s a video of us.

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters and that your talents align with your beliefs.

We want to make the healthcare experience more human and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self and that includes not coming to the office at all if you prefer not to as we're 100% remote friendly.

Job Description

You will be responsible for:

• Define and set key results for your team to ensure the product works smoothly for our clients.

• Lead a product team working together with the operations business development design business intelligence and marketing teams to discuss problems.

• Monitor and analyze customer behavior regarding launched features and measure against KPIs.

• Regular communication with customers to understand their pain points and needs.

• Work with Stakeholders from different areas and other departments to balance business goals and customer needs ensuring that relevant issues are debated decided on and initiatives are delivered.

• Lead and define short medium and long-term strategies related to company growth internal improvements and the development of new features that meet the goals of the Docplanner Group;

• Engage all internal and external stakeholders with the product vision listening to and understanding their pain points to ensure the organization's strategic pillars are met.

• Use product management methods and tools to prioritize deliveries experiment with hypotheses and test them.

• Collaborate with multidisciplinary teams combining their skills to solve the problems of clinics and healthcare institutions - managers billers financial managers.

• Evaluate existing solutions within the company utilize internal resources and optimize solutions that are tangible with lower costs and time investment.

• Deliver assertive solutions with your team that truly solve the presented problem.

• Solve problems pragmatically and assertively aligning with the company's strategic pillars.

• Ask the right questions to choose and collect the correct metrics and indicators for building dashboards.

• Discuss defend and report processes ideas and projects to the Docplanner Global Team with an emphasis on knowledge of the Brazilian market.

• Build evaluate and support the creation of documentation for improvements creation and modification of features to inform the development and operations teams about ongoing projects.

Qualifications

What experience and skills do you need to do great at this position?

• 4+ years of experience in product management with a proven track record of delivering successful products

• Masterminds of numbers! Excellent in analyzing and synthesizing product usage data to provide actionable insights.

• High level of energy ownership and strong communication skills.

• Focus on the user with the ability to identify and prioritize opportunities to reach your team's goals.

• “Hands-on” approach with the ability to adapt quickly to a fast-paced working environment + you’re able to switch between strategic high-level thinking and hands-on operational work.

• Ability to dynamically and pertinently connect business technology and design issues for objective and assertive decision-making;

• Experience with complex problems and presenting impactful solutions to resolve such problems;

• Experience in analyzing users’ pains and needs validating hypotheses running market experiments scoping products/services and taking a product to the market.

• Fluency in English is required as this position involves collaboration with global teams.

A big Bonus if you:

• worked with the healthcare industry.

• are an interdisciplinary entrepreneur (own start-up experience even if it was a failure).

Additional Information

Our interview processo typically includes:

• CV Review (done by human)

• Talent Acquisition Interview - 45 min

• Hiring Manager Interview - 60 min

• Whitebord Interview - 60 min

• Stakeholder Interview - 60min

Each step is designed to help both you and our team understand whether this is a strong mutual fit. We’ll guide you through each stage so you always know what’s coming

Let’s talk money

• A salary adequate to your experience and skills between R$20.00000 and R$28.00000 BRL CLT. The range is broad so that we can accommodate our roles for all levels of experience but we will show you the career ladder to explain where we see your skills and impact within the company'. Your salary will be now and always 100% transparent to you;

• We offer a Meal Voucher worth R$80000 a month but if you enjoy cooking at home you can replace it with a Food Voucher for the same amount or do half and half making life easier for those who are 100% remote or hybrid.

• For the commute to the office we offer transportation vouchers.

• We have a robust Partnerships Club with agreements and discounts ranging from educational institutions. such as colleges and languages to exclusive banking benefits.

• Share options plan after 6 months of working with us.

• Did you like working here? Then refer a friend or relative! We love having family and friends around! Our New Warrior Referral Program offers up to R$600 per person who stays with us for more than 6 months.

True flexibility and work-life balance

• Remote or hybrid work model with our hub in.

• Our working hours are Monday through Friday from 9am to 6pm.

• Need to work beyond your usual hours? We have a time bank so that you can use those hours as time off later.

• Additional paid holiday on your birthday and work anniversary.

• Our special leave policies are different here: if you’ve lost a loved one we offer 10 days off; if you lose your PET you have 2 days. Are you getting married? 7 days of rest! The baby’s here? We offer 1-month of paternity leave and 6 months of maternity leave.

Health comes first

• Medical and Dental Assistance along with Group Life Insurance.

• We have a robust Partnership Club with discounts ranging from teaching institutions such as colleges and language learning services all the way to exclusive banking benefits.

• Access to the iFeel app for emotional comfort which combines traditional psychology with AI helping you through those tough days.

• ApoioPass offers free professional support and guidance in the psychological legal economic and social areas providing support in those more delicate issues.

• A Gympass for you and 3 other people! Because working out alone is very boring isn't it?

• Did you think your PET would be left out? Of course not! We offer a Pet Plan extending the care to your pet as well.

• Credits: Payroll loan services eligible after 6 months of employment.

Important: Docplanner is an international English-first company. Therefore please be sure to send your CV in English

We promote and embrace equal opportunities in our hiring process and also every day at work. When you apply for our roles you receive equal treatment regardless of age disabilities gender reassignment marital or civil partner status pregnancy or parental status race colour nationality ethnic or national origin religion or belief sex sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process we kindly encourage you to let us know. Behind those words you’re reading there’s a person (hi!) who already helped a candidate by adapting the interviews and now we’re lucky to have this person with us. So even if you’ve never asked for it before may this serve as a sign that now you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans in all their beautiful diversity should have equal rights dignity and respect. Period.” Mariusz Gralewski  CEO