Senior Product Manager, Growth

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to realize their unique dreams.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company. 

About the Role

The first 30 days after a business joins GlossGenius are critical to their success on the platform. As the Growth Product Manager, you will be one of the early members of the Product team and will develop and test hypotheses to drive customer success in these first 30 days, significantly impacting their activation, engagement, and retention for the entire journey.  You will focus on ensuring existing products have strong utilization rates and all net-new product offerings are seamlessly integrated into the GlossGenius ecosystem.

You will report to our Head of Product and can be based anywhere in the continental United States.

What You’ll Do

• Develop and execute strategies to acquire, activate, and retain customers across the entire user acquisition funnel, especially within the first 30 days of their journey
• Build a data-driven feedback loop to optimize the full journey from first touch point all the way through their early success as a business on GlossGenius
• Develop and test hypotheses with other Product teams to build features that drive adoption of our newest products and increase adoption of existing features both from our current user base and from net-new users
• Run a/b tests and cohort analyses helping us inform go-to-market, business and product decisions 
• Lead cross-functional product initiatives with other areas of the business including Marketing, Customer Experience, Engineering, Product Design, UX, etc.

What We’re Looking For 

• 5+ years of experience in product related role with at least 2 years of experience in a product centric growth environment driving adoption across large product initiatives
• Highly analytical and able to do deep analysis on user intent and behavior; ability to combine quantitative and qualitative analyses
• Subject-matter expertise on growth strategies and channels, including user onboarding, A/B testing, and referrals
• Demonstrated experience in leading the development of products and features from inception to launch
• Technical fluency; comfort discussing technology concepts with engineering counterparts
• Passion for empowering small business owners to be successful; possess a high level of empathy our customers and a strong desire to deeply understand their needs

Benefits & Perks 

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office stipend
• Team Bonding opportunities - annual company retreat for entire team, plus virtual events throughout the year

In order to enter the NY office or participate in any in-person events, all employees must show proof of vaccination against COVID-19. For those individuals who are unable to be vaccinated, GlossGenius will engage in an interactive process to determine a reasonable accommodation.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.