SugarCRM

Senior Product Manager

Posted 58 Minutes Ago

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Denver CO USA

Hybrid

120K-160K Annually

Senior level

Artificial Intelligence • Cloud • Marketing Tech • Sales • Software • Business Intelligence

The Role

The Senior Product Manager will define and enhance product capabilities collaborate across functions and drive product execution to support customer needs and adoption.

Summary Generated by Built In

About SugarCRM

From the very beginning SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs and now more than two decades later we’re on a mission to help sales teams reach their highest potential.

Our diverse team around the world shares a passion for helping customers succeed. Together we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees and we're proud of how we show up for our customers every day.

If you're looking to level up your career and help businesses grow better and faster you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.

We’re looking for a highly skilled Senior Product Manager to define build and enhance key capabilities across our product portfolio. In this role you will help shape how our platform evolves to support modern workflows deliver intuitive user experiences and unlock business value through scalable intelligent functionality.

You’ll partner closely with Engineering UX Architecture and Go‑To‑Market teams to deliver high‑impact features that support customer needs and drive product adoption.

**This role operates on a hybrid model with a mix of remote work and in-office collaboration at our Denver CO location specifically working in-office a minimum of 3 days per week.**

*We are not able to offer Visa sponsorship at this time*

Impact You Will Make in the Role:

Own & Evolve Product Capabilities: Contribute to the strategic direction and roadmap for your product area ensuring features are consistent scalable and aligned with customer and business outcomes.

Drive Product Execution: Translate market insights customer problems and business requirements into clear product definitions user stories and delivery plans.

Collaborate Across Functions: Partner with Engineering UX Product leadership and Go‑To‑Market teams to ensure the product roadmap aligns with technical feasibility and customer value.

Measure & Communicate Impact: Define and track key metrics related to usage adoption customer satisfaction and business results; share insights to align teams and guide decisions.

What You Will Bring:

5+ years of product management experience building and delivering commercial customer‑facing software products
Proven success shipping enterprise SaaS products ideally within CRM CX or adjacent domains

Strong understanding of user workflows system design and data‑driven product development

Excellent communication stakeholder management and product storytelling skills

Bachelor’s degree in Computer Science Engineering Business Administration or related field; MBA a plus

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication impact and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment friendly people and inspiring work we have some sweet benefits and perks:

· Excellent healthcare package for you and your family

· Savings and Investment – 401(k) match

· Unlimited Paid Time Off

· Paid Parental Leave

· Online Legal Services (Rocket Lawyer)

· Financial Planning Services (Origin)

· Discounted Pet Insurance (Embrace Pet Insurance)

· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

· Health and Wellness Reimbursement Program

· Travel Discounts

· Educational Resources - Career & Personal Development Program

· Employee Referral Bonus Program

· We are a merit-based company - many opportunities to learn excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify including your rights and responsibilities please visit www.dhs.gov/E-Verify.

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Top Skills

CRM

Data-Driven Development

SaaS

System Design

User Experience

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The Company

535 Employees

Year Founded: 2004

What We Do

SugarCRM is a highly flexible CRM platform that helps businesses unify sales marketing and service teams around a single customer view with deep customization automation and AI-powered insights that let teams tailor workflows and drive growth without the rigidity or cost of legacy CRM systems.