Senior Product Manager Redfin Search

Search is the front door to Redfin. The vast majority of our users find their next home by searching filtering and sorting through millions of listings. How well we surface the right home at the right moment shapes whether they ever come back. We're rethinking what search can be: combining a best-in-class classic search experience with a conversational AI Companion that understands what people actually want.

That's where you come in. We're looking for a talented Senior Product Manager to own Search across both Redfin’s classic search and conversational AI on web and apps. You'll set the strategy for how buyers discover homes on Redfin lead a cross-functional team to ship it and dig deep into the relevance ranking and personalization systems that decide which home a user sees first. You'll partner closely with design engineering applied ML and the Conversational AI team to make search the place buyers start their journey and the place they keep coming back to.

This role is highly visible and highly impactful. Search touches nearly every Redfin user and the bar you set for relevance performance and experience will directly move the company's top-line metrics.

This role reports to the Senior Director of Product. 

About the role 

• Set the vision and product strategy for search across Redfin.com and our iOS and Android apps
• Own the sort and relevance roadmap end-to-end: score-based sorting personalized re-ranking and the experiments that prove what's actually working.
• Closes known gaps in classic search that users notice and add friction to our experience.
• Shape the next generation of conversational search within our AI experiences. 
• Write clear requirements partner with design to shape the experience and work alongside engineers to ship and iterate quickly.
• Go deep on the technical details. You'll be expected to understand how ranking relevance and personalization actually work in order to figure out how to evolve them. 
• Own a set of search and engagement metrics design A/B tests that answer real questions and use the results to guide what ships and what gets cut.
• Keep execs and stakeholders aligned with clear updates on strategy tradeoffs results and what's next.

About you 

• Passionate about Redfin's mission.
• 5+ years of consumer product management experience shipping web and mobile experiences to millions of users. Leading consumer search products on a marketplace is strongly preferred.
• Comfortable getting technical. You can hold your own in a conversation about ranking models embeddings retrieval or evaluation methodology.
• Confident making data-driven decisions through deep analysis and rigorous A/B testing. Hands-on experience with experimentation platforms.
• Strategic and execution-minded in equal measure. You can zoom out to write a multi-quarter vision and zoom in to debug why autocomplete isn't surfacing the right address.
• Deep customer empathy. You watch real users search you read the support tickets and you build for what people actually do.
• Strong communicator who can take a messy problem space and turn it into a clear plan that engineers designers and execs can all rally around.
• A fast learner who picks up new subject areas quickly and isn't afraid of ambiguity.
• AI-native preferred. You use AI tools daily to write better specs prototype faster analyze data and generally do more with less. You're excited to raise the bar for what a PM and an engineering team can ship.

What you’ll get 

Our team members fuel our strategy innovation and growth so we ensure the health and well-being of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

About us 
Redfin is revolutionizing the $75 billion real estate industry. We use data beautiful software and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps solving complex business problems in a highly visible customer-centric way. If you value doing great work in a collaborative environment join our team! 

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at [email protected]. 

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $131800.00-$178300.00 . The position may also be eligible for an annual bonus incentives and other employment-related benefits including but not limited to medical dental and vision benefits 401K retirement plan and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company in its sole and exclusive discretion deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring. 

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple fast and trusted digital solutions for complex transactions. The name comes from our flagship business now known as Rocket Mortgage® which was founded in 1985. Today we’re a publicly traded company involved in many different industries including mortgages fintech real estate automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.