Job Description
Uniphore is one of the largest B2B AI-native companies—decades-proven built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI Knowledge AI Emotion AI workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice video and text and how to analyze all types of data.
As AI becomes more powerful every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Job Title: Senior Product Marketing Manager – Platform
Location: Palo Alto CA (Onsite 5 days/week in office)
Department: Product Marketing
Reports To: VP Product Marketing
About Us
Uniphore is The Business AI Company. We enable businesses to rapidly adopt significantly transform and immediately unlock value through AI.
Inspired by the simplicity of consumer AI and with a deep understanding of the scalability and security required for businesses – we provide a platform that allows business users to effortlessly harness agentic AI tapping into enterprise knowledge that is grounded in their own proprietary data.
Through our core principles of providing composable sovereign and secure AI we are committed to unlocking AI’s potential as a transformative force for businesses – with openness trust and scalability provided by an AI solution that is unmatched by any other.
Role Overview
We are seeking a Principal Product Marketing Manager – Platform to lead the messaging positioning and go-to-market success of the Uniphore Business AI Cloud. This role is critical in shaping how we convey the strategic and technical value of our platform across four key layers: data knowledge models and agents.
Uniphore is building the next-generation AI and data platform to power Agentic AI and Knowledge AI applications across the enterprise—applications that reason retrieve act and adapt in real-time. Our platform supports advanced Retrieval-Augmented Generation (RAG) pipelines intelligent agent frameworks scalable workflow orchestration and enterprise-grade AI governance.
This is a high-impact high-visibility individual contributor role ideal for a platform product marketing leader who blends strong technical fluency with powerful storytelling. You will serve as a key strategic partner to product engineering sales and executive teams as we expand our platform footprint and define a new category of agentic enterprise AI.
The ideal candidate understands both the technical underpinnings of enterprise AI and the ecosystem dynamics of operating alongside (and competing against) Hyperscalers like AWS Azure and Google Cloud as well as strategic players like Databricks Snowflake Salesforce and ServiceNow. They can think and communicate at multiple altitudes—from the C-suite to technical architects—and help drive clarity and differentiation in a fast-moving and competitive market.
What You’ll Do
Craft Platform Messaging & Positioning: Define and evolve how we articulate the value of the Uniphore Business AI Cloud to both technical and business audiences.
Tell a Cohesive Story: Build messaging frameworks customer-facing content and executive narratives that connect the dots between platform capabilities and enterprise outcomes.
Support Technical Conversations: Collaborate with product teams engineers and field teams to accurately capture platform features and communicate them in a way that resonates with buyers and users alike.
Partner with Executives: Work closely with senior leaders on strategic communications customer presentations analyst briefings and thought leadership.
Market Intelligence & Competitive Analysis: Monitor the AI and enterprise platform landscape to keep our positioning sharp and relevant.
Drive Field Enablement: Deliver sales training pitch decks battlecards and other enablement content that makes our story easy to understand and compelling to sell.
Create GTM Content: Own the development of solution briefs videos web content and presentations that bring our platform vision to life.
What We’re Looking For
8–12 years of experience in product marketing solution marketing or related GTM roles in enterprise software
Strong understanding of AI/ML data platforms or enterprise infrastructure
Proven ability to craft high-impact messaging and content that resonates across both technical and executive stakeholders
Excellent communication skills with a track record of working cross-functionally with product engineering sales and leadership
Strategic mindset with strong execution chops and a bias for action
Prior experience marketing platforms with layered architectures is a strong plus
Bonus Points For
Background in marketing AI data or infrastructure platforms
Experience bringing technical capabilities to market in a category-defining space
Familiarity with both IT and line-of-business personas and enterprise sales cycles
What You’ll Gain
Visibility & Impact: Operate at the center of Uniphore’s platform strategy with direct access to executives and decision-makers.
Strategic Influence: Help shape a category-defining platform narrative in one of the fastest-growing areas of enterprise tech.
Cross-Functional Collaboration: Partner with world-class teams in product engineering and sales to bring our story to life.
Creative Ownership: Build differentiated messaging and positioning from the ground up—with the freedom to innovate.
Career Growth: Advance your career in an environment where AI data and enterprise software converge to drive real transformation.
Hiring Range:
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay this position also includes an annual incentive opportunity based on target achievement pre-IPO stock options benefits including medical dental vision 401(k) with a match and more plus generous paid time off paid holidays paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color religion sex sexual orientation disability veteran status and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience please visit www.uniphore.com.
Top Skills
What We Do
The Uniphore Business AI Cloud spans agents models knowledge and data combining the simplicity of consumer AI with the rigor security and scalability the enterprise demands. Business users can harness AI effortlessly and deliver outcomes immediately while CIOs gain the foundation to build powerful AI applications embedded into workflows and trained on enterprise data.Built for the Enterprise backed by AI LeadersBacked by NVIDIA AMD Snowflake and Databricks Uniphore brings a unique combination of capital and strategic alignment — validating its position as the definitive Business AI leader. Recent acquisitions of ActionIQ Infoworks Orby AI and Autonom8 further cement Uniphore's AI talent depth and accelerate outcomes for clients.A Complete Composable PlatformUniphore is designed to be:Sovereign — run on any public cloud private cloud or on-premises with full control over your data and AI models.Composable — choose your layer model or component—vector DBs knowledge graphs data compute and beyond.Secure — embedded guardrails observability and AI security ensure trusted compliant and enterprise-grade protection.Trusted at ScaleOver 2000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth improve efficiency and deliver personalized customer experiences. Customers include leaders across industries like Skechers LastPass Atlassian HP Allstate Sony and more.Industry RecognitionNamed to Inc.'s Best in Business ListListed on the Deloitte Technology Fast 500Recognized in reports by Gartner Forrester and IDCFrom Pilot to ProductionThrough strategic collaborations with industry leaders like KPMG Cognizant Rackspace Databricks and Snowflake Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
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Date Posted
04/07/2026
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