Senior Program Manager

Azure Reliability 's vision is to make it easy for everyone to create, consume, and manage planetary-scale, reliable cloud production services and infrastructure to achieve more. Azure Reliability is dedicated to making "Azure the safest and most reliable Cloud". We are an engineering organization working horizontally across Azure to systemically lift overall platform reliability and security to help our customer's experience of Azure as a whole. As a team, we bring together significant and complementary capabilities and to o ling across Security, Risk Management, Incident Lifecycle, and Site Reliability Engineering in new ways to increase Azure platform reliability.
We are looking for a Technical Program Manager who has experience working closely with Engineering teams running multi-cloud services with the emphasis on improving platform security and r eliability through insights. You will lead the creation and implementation of initiatives across Azure services. To be successful in this role, you must be data driven with the ability to create clarity and deliver outcomes per schedule across various engineering stakeholders.
You can Plan (create vision, strategy, success measures via OKRs), establish Accountability ( Identifies all the teams who need to be part of the effort with specific owners and deliverables from each team and work with each team to ensure delivery ), and Manage execution and communication cadence across engineering teams while proactively keeping appropriate stakeholders informed of progress, risks, and issues. If you enjoy driving large programs that will make a significant impact on the breadth of Azure, we'd like to talk with you.Responsibilities

• Ability to work independently in highly ambiguous environments, with engineering, operations and relevant business groups across Microsoft.
• Leverages customer listening systems, telemetry, engagements to develop actionable insights on our product and/or service performance and customer needs.
• Drives problem management analysis and leads process improvements to quickly scope insights and drive change management initiatives.

• Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered.
• Ability to create general contractor framework to deliver horizontal security and reliability initiatives.
• You can influence various engineering roles from engineer to engineering leadership.
• Define what success looks like, how we measure it, and how we get there.
• You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues.

• Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result.
• Must be able to participate in a global multi-location on-call rotation.

Qualifications Required Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, or relevant industry experience .
• 5 + years of consistent record on Program/Product management in technology industry.

• Strong knowledge of program management and engineering practices within and across cloud computing platforms .
• Knowledgeable to drive decisions through data ( analyze data, write queries, crea te powerful visualizations ).
• Knowledge of security, r eliability , and risk management practices .
• Security domain knowledge in secure development lifecycle, identity and access management, networking, and vulnerability management.

Preferred Qualifications:

• Track record of problem solving and using pilot programs, prototypes, and growth hacking approaches.
• Experience in distributed systems, building large scale platforms, and cloud technologies.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive up to 10 paid holidays, accrue up to 15 paid vacation days, and receive up to 80 hours paid sick time (front-loaded) per calendar year.
Our commitment to pay equity
We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Software Engineering IC4.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
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Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.