Senior Program Manager, Product Launch
Job Description
As an integral member of Unanet's Product Marketing Team, you will drive our product launch process, ensuring new products are embraced and adopted by our employees, our customers, and our target market. In addition to building strong program management structure, process, and programs, this is an opportunity to own the outcome of product launch for a multi-product, multi market company.
What You'll Do
- Drive the process. The goal of product launch is to ensure every function has clarity on what is needed for a successful product launch and strategic projects and overseeing their execution. You'll take our existing, quarterly product and feature launch process and revamp as needed and continuously improve it.
- Company readiness. You will run both quarterly and ad hoc product and feature releases across our company. You will establish schedules, identify risks and obstacles, lead cross-functional syncs, and more. You will apply your expertise in project and program management to keep everything moving forward. This includes close collaboration with our Executive Leadership Team, Product Management, Engineering, Sales, Marketing, Customer Experience, and Operations.
- Own discrete launch tasks. There may be launch tasks that have no natural owner or where we may have a resource gap. Collaborating with functional leaders, you will identify those tasks and someone to own and drive them or roll up your sleeves and own them yourself.
- Create visibility. Communicate project status, barriers to success and engage the right stakeholders at the right times to move the project forward.
- Measure success. You will define and execute our approach for measuring product launch and strategic project success. Where the data shows opportunity for improvement, you will iterate and coach others to ensure every product release and launch is better than the last.
- Replicate your success. Once our product launch process is implemented and operational, you will share the process and train cross functional teams on how to create successful project plans. You will identify and improve other go-to-market processes that can be improved, including our product integrations.
Your First 90 Days
In your first 30 days, you will become familiar with our customers, products, the industries we serve, and our approach to marketing, sales, and customer success. You will immerse yourself in product education, working closely with colleagues to learn about our people and the processes that make Unanet run. You will establish trust and rapport with our product marketing team, as well as others across our company.
In your first 60 days, you will have helped implement a product launch process that enables whole company readiness. Empowered by what you've learned thus far, you will help shape and define standards, frameworks, and processes for product marketing and for cross functional teams involved in product launches and strategic projects. You'll understand and navigate priorities and will secure alignment from others on where your focus is and why.
In your first 90 days, now you are rolling. You have a strong understanding of our market and product offerings. You are standardizing and improving our launch processes, program management standards and structure and identifying other areas we need to improve upon. Unanet's product launch process is working. You are able to launch products successfully and manage strategic projects cross functionally with command and respect throughout the organization. Our team is thrilled to partner with you and trust the direction you are going in.
Who You Are
- 5+ years of product marketing and launch experience in B2B SaaS
- Experience with Agile project management (e.g., Scrum, Kanban, SAFe)
- Proficiency with work management and collaboration technologies
- Excellent analytical, organizational, and problem-solving abilities
- Strong professional presence, with excellent verbal, written and presentation skills
Your Differentiators
- Experienced in both project and program management. You know how to create processes, drive cross-functional teams, and get things done.
- Direct and confident, but you lead by creating strong relationships as well as coaching and inspiring others.
- Have a strong service orientation. You understand effective teams drive success, and you understand what it takes to be an effective coach.
Our Values
- We are a Team. Employees, customers, and partners working together.
- We are Customer-Focused. Customers are the heart of everything we do.
- We are Driven. Seeking exceptional outcomes.
- We Own our Success. Every employee has a stake in our company.
- We do the right thing and have fun in the process.
The salary range for this opportunity is $110,000 - 125,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
Date Posted
02/10/2023
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