Senior Program Manager - Strategy & Enterprise Enablement Platforms

• Collaboration & Communication Platforms (e.g.SlackTeams Zoom)
• Workflow & Design Platforms (e.g. ServiceNow Adobe Lucid Figma)
• Productivity & Content Platforms (e.g. Microsoft 365 Atlassian)
• AI Enablement & Automation (e.g. Copilot Power Automate Power Apps)
• Enterprise Enablement Adoption and Change

• Lead end-to-end execution of large multi-year enterprise platform programs from initiation through delivery and stabilization.
• Translate strategic priorities into executable roadmaps milestones and measurable outcomes.
• Drive alignment across multiple initiatives to ensure cohesive delivery across the enterprise enablement portfolio.

• Define program scope objectives success metrics and delivery models.
• Establish and maintain program governance including operating rhythms executive readouts risk escalation and decision frameworks.
• Ensure programs remain aligned with enterprise strategy funding models and architectural standards.

• Partner with senior leaders platform owners product managers and business stakeholders to drive clarity alignment and accountability.
• Communicate complex program status risks and tradeoffs clearly to executive audiences.
• Serve as a trusted advisor to leadership on execution strategy sequencing and capacity considerations.

• Coordinate delivery across engineering product architecture security operations finance and change/adoption teams.
• Manage interdependencies across platforms vendors and business initiatives.
• Enable teams to execute effectively by removing obstacles and improving delivery flow.

• Own program financials including budget planning forecasting and cost tracking.
• Ensure effective allocation of resources across internal teams and external partners.
• Support business case development and value realization tracking.

• Identify assess and mitigate delivery operational and organizational risks.
• Lead change management planning in partnership with adoption and communications leads.
• Ensure solutions are not only delivered but successfully adopted and embedded into ways of working.

• Improve program management practices tooling and delivery standards across the portfolio.
• Apply data and insights to optimize execution sequencing and decision-making.

• Bachelor's degree in Business Technology Engineering or a related field required
• 8+ years of experience in program or project management leading large-scale cross-functional initiatives
• 8+ years of experience standing up and leading complex enterprise programs in technology-driven environments

• Master's degree or MBA preferred
• Experience managing budgets financial tracking and executive reporting
• Demonstrated experience with organizational change management
• Experience delivering platform cloud SaaS or enterprise enablement initiatives
• Strong command of program and portfolio management tools (e.g. Jira Confluence MS Project)
• Deep understanding of Agile hybrid and traditional delivery methodologies
• Experience working with enterprise platforms such as Microsoft 365 ServiceNow Atlassian or similar ecosystems
• Program or portfolio management certifications (PMP PgMP SAFe or equivalent) preferred
• Exceptional communication and executive presence
• Strong systems thinking with the ability to navigate complexity and ambiguity
• Ability to influence align and drive outcomes without direct authority
• Highly organized proactive and outcome-oriented

What We Do

Since 1851 MassMutual’s commitment has always been to help people protect their families support their communities and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

Gallery