Senior QA Engineer

Mercari is Your Marketplace. We make it super easy to sell (or buy) almost anything. We all have things we don’t use, never used or simply outgrew. But that stuff still has value. Mercari gives you the power to simply sell it, ship it, and earn some cash for it. Fashion to toys. Sporting goods to electronics. All the brands you know and love. Our mission is simple: to make selling easier than buying. And with 50M+ downloads in the U.S. and 350k+ new listings every day, we're just getting started.

As Senior QA Engineer, you will be responsible for leading projects within Agile teams across multiple geographical locations and helping us ensure the most comprehensive test coverage, execution, and timely delivery of product.

What you'll do:

• Be a subject matter expert - have a deep understanding of a particular process, function or technology and provide mentorship on the subject to junior engineers
• Take a leadership role at the feature definition stage by working with Product and Engineering organizations  to ensure that JIRA stories are well-defined, have clear acceptance criteria, and are correctly estimated
• Create and execute test plans and test cases based on user stories and technical design documents, and escalate urgent issues to QA leadership on a timely basis
• Identify gaps in functional requirements/specifications and suggest improvements
• Trigger or triage automation tests within Mercari's automation framework
• Collect, analyze, and report team and project Quality metrics
• Participate in all phases of SDLC including requirements gathering and definition, design, development, testing, delivery, and support, while working within cross-geo team
• Perform manual exploratory, functional, regression, integration, and acceptance testing
• Enforce software engineering best practices to ensure continuous improvement in the software development process.
• Report high-quality issues with reproducible steps, screenshots, and relevant information
• Prioritize and escalate top incoming issues, while also prioritizing backlog issues to reduce technical debt and improve UX

What You'll Need:

• BS/MS in Computer Science, Computer Engineering or equivalent experience
• 7+ years experience with QA methodologies and software testing techniques and tools
• Demonstrated experience with one or more object-oriented programming languages (Java, Python, Objective C, etc…)
• Solid experience with Selenium Webdriver automation with Java, Python, or Cypress/Detox
• Extensive manual testing experience with Android or iOS and familiarity with respective platform UI standards
• Experience with testing and using REST APIs
• Experience with Git or other source control tools and a good understanding of Version control, merging, branching
• Experience with Jenkins/CircleCI or other continuous integration and deployment tools
• Experience with JIRA, TestRail, Fabric, IntelliJ or Eclipse and Slack
• Hands-on experience with Agile methodologies, including Scrum and Kanban
• Demonstrated experience in leading QA efforts on large-scale software projects or deliverables
• Thorough understanding of software development, project management, and QA methodologies
• Ability to document and troubleshoot issues 
• Strong customer focus and interest in delivering great customer experience
• Must be a self-starter, able to work collaboratively in a team environment and mentor others
• Must have a passion for improving user experience
• Ability to lead by example, negotiate, and persuade effectively
• Excellent written and oral communication skills

Nice to have:

• Experience with buying and selling on a user-driven marketplace
• Able to provide thought leadership on emerging quality assurance methodologies and best practices

The applicable salary range for each role is based on where the applicant lives and is aligned to one of 3 zones according to a cost of labor index in that geographic area. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. 

The expected base salary ranges for this role are below. These ranges may be modified in the future. In addition to base salary, Mercari’s total compensation package includes equity and a full range of physical, financial and well-being benefits. For more information about our benefits, please click here.

Zone 1* $130,400-$195,600

Zone2** $117,400-$176,000

Zone 3*** $104,300-$156,500

Please speak with your recruiter for additional information regarding the salary zone where your geographic location would fit, if it is not included in Zones 1-3 below.

*Zone 1 includes locales such as the San Francisco Bay Area and New York City

**Zone 2 includes locales such as Austin, Boston, Los Angeles and Seattle

***Zone 3 includes locales such as Denver, St. Louis, and Houston

Why Mercari:

Small enough to make an impact, but established enough to provide the stability you need to be successful, Mercari is the best of both worlds. At Mercari you are encouraged to take risks. And when you do, you can do it confidently, knowing you have a team and a company that supports you.

As we grow, your career opportunities with Mercari grow. As our teams expand, your responsibilities expand. Our teams are supported with access to new tools, technologies, and learning opportunities.  We will never stop growing.

Total Rewards: 

• Flexibility: Work remotely from anywhere in the US and receive flexible time off. 
• Wellbeing: Top-notch insurance plans, best-in-class new parent offerings, and access to mind and body wellness apps.
• Growth: As we grow, your career opportunities grow, and we provide access to new tools, technologies, and learning opportunities.
• Comprehensive and total rewards: We provide a strong financial foundation and rewards that go beyond the paycheck.
• Teamwork: We are each other's biggest fans- we celebrate from virtual coffee breaks to recognition programs.