Senior QA Manager

What’s so great about working on Calendly’s Engineering team? 

We make things possible for our customers through impactful innovation.

Why do we need you? Well, we are looking for a Senior QA Manager who will bring a results & data driven approach to Quality; someone who keeps a finger on the pulse of pioneering testing tools and methods. You will report to the Head of Quality Engineering and will be responsible for cultivating a quality attitude throughout the company and growing the QA team technically and professionally. In this role, you will have a significant impact on the overall quality of the Calendly product and the testing practices that the team will adopt.

You will be working in an environment where collaboration and customer focus is key. A natural curiosity and tendency to question the status quo is encouraged to bring an innovative approach to quality.

• Marketing and advertising QA services internally, driving broader adoption of the services across the company
• Mentoring Senior level Quality Engineers and Quality Managers and raising the overall maturity and scalability of the Quality Engineering department
• Finding opportunities to automate processes, frameworks, and workflows to promote efficiency - and ensure those are defined, documented, and adopted
• Supporting the adoption of our QE Technical Strategy to put test automation at the front of the development and deployment workflow
• Providing strategic support for adoption of test automation frameworks across testing layers (Unit, API, Integration, end-to-end, UI, performance, etc)
• Creating, monitoring and communicating quality metrics such as test coverage, defect trends, critical path coverage and general testing status for assigned squads & groups
• Discovering, acquiring and retaining the best talent to grow a world-class QA team

• 8+ years of leadership experience managing matrixed QA teams and influencing senior level management and key stakeholders
• Demonstrated experience enhancing the overall abilities of the team by contributing to processes, sharing standard methodologies, and helping the team innovate to build great products
• Strong knowledge of QA methodologies, automation, tools, and processes
• Experience testing and leading quality teams for SaaS web applications in a Service Oriented Architecture
• Ability to lead and track multiple projects in QA process at a single time
• Proven presentation and collaboration skills and dedication to develop further
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a phenomenal time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional career.

Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.

• Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role.
• Next, we’ll put you in direct contact with your potential manager. You’ll get a chance to learn even more about life at Calendly, the responsibilities within your role, and the qualities needed to succeed here.
• Then, you will perform an interview exercise, where you can highlight your skills.
• Next, or in parallel, you’ll meet with your potential team members.
• Finally, we connect with those you’ve worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.

We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .

This specific role is not eligible for employment in California or Hawaii. Note that all individual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection