Senior Recruiter

Government technology has failed the public for decades and Americans have been conditioned to expect websites from the 90s for essential public services.

Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local state and federal agencies to replace legacy systems with modern AI-native software that is worthy of the people they serve. We started in outdoor recreation and now we're building toward something much larger — the software layer that powers how Americans access any government service.

Our platform already reaches 40 million residents across 50+ agencies in 17 states.

Founded in 2022 and based in New York City Kaizen has raised $35 million from NEA a16z Accel 776 and Carpenter Capital. We're builders designers and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.

This is a hybrid role based out of our New York City HQ. Candidates must be able to commute to New York City and work from our office at least three times per week (Tuesday–Thursday).

Kaizen is entering an exciting growth phase following our Series A and we’re looking for a Senior Recruiter to join as the second recruiter on the team working alongside our Recruiting Lead. You’ll own full-cycle hiring across a mix of functions (engineering GTM ops design etc.). You’ll be managing sourcing pipelines and interview coordination end-to-end while partnering closely with our founders and hiring managers to keep processes moving efficiently and candidates engaged. This role is highly hands-on and ideal for a recruiter with 3+ years of experience who’s excited to take on more ownership deepen their craft and make a visible impact in a fast-growing environment.

• Own full-cycle recruiting across a mix of technical and non-technical roles.

• Lead proactive creative sourcing for hard-to-find talent: niche boolean searches unconventional platforms talent intelligence tools (we use Juicebox and LinkedIn Recruiter) and building pipelines from scratch

• Partner closely with hiring managers to align on role requirements calibrate quickly and keep processes moving

• Coordinate interviews manage candidate communications and keep the ATS (Ashby) tight and up to date

• Ensure every candidate gets a thoughtful white-glove experience from first touchpoint through close

• Track pipeline health and surface data-driven insights to keep stakeholders informed and decisions grounded

• Help identify and implement improvements to recruiting workflows tooling and automation as we scale

• Roll up your sleeves for whatever the moment calls for - no task is beneath you

What We're Looking For

• 3+ years of full-cycle recruiting experience ideally at a startup or high-growth tech company

• A genuinely creative resourceful sourcer - you know how to find people who aren't applying and you don't wait to be told how

• Comfortable recruiting across functions - you don't have a lane and that's a feature not a bug

• A strong hiring manager partner - able to drive alignment momentum and accountability throughout the process

• Data-driven by default - you track your work spot patterns and use metrics to make better decisions

• You are excited to actively use AI tools to work smarter not harder

• Highly organized and able to manage multiple reqs and priorities simultaneously without dropping the ball

• Someone who leads with empathy professionalism and genuine care in every candidate interaction

• Comprehensive medical through Oxford/United - Gold and Platinum PPO plans with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam with 99% of employee premiums covered and 50% for dependents.

• $100000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.

• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

• Unlimited PTO & closed for all federal holidays.

• Company-wide winter break the week of Christmas.

• One-time home office or desk setup stipend up to $750.

• $50/month commuter benefit.

• $100/month for wellness or productivity - your call on how you use it!

• $500/year for professional development.

• $250/year for recreation

• Company-provided laptop

• Expensed lunch while in the office.

Kaizen is an equal opportunity employer. We do not discriminate on the basis of race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local law. If you need an accommodation during the interview process email us at [email protected].

What We Do

Government technology has failed the public for decades and Americans have been conditioned to expect websites from the 90s for essential public services.Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local state and federal agencies to replace legacy systems with modern AI-native software that is worthy of the people they serve. We started in outdoor recreation and now we're building toward something much larger — the software layer that powers how Americans access any government service.Our platform already reaches 40 million residents across 50+ agencies in 17 states.Founded in 2022 and based in New York City Kaizen has raised $35 million from NEA a16z Accel 776 and Carpenter Capital. We're builders designers and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.

Why Work With Us

At Kaizen you’ll find more than just a job - you’ll find ownership autonomy and purpose. We're building tools that truly help communities with a culture rooted in trust psychological safety and cross-functional collaboration. It's meaningful work with smart supportive people by your side.

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