Senior ServiceNow Engineer

You are an amazing software engineer, with a lot of experience in ServiceNow domain. You know not only how most of the OOTB modules works but also how to write new scoped applications from the ground up following the best practices for writing performance optimized solution. You can write quality JavaScript code on the server-side as well as on the front-end side. You are thinking about all possible edge-cases scenarios in the requirements and providing reliable options to mitigate the risks.
At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, we enable customers to connect all of their relevant business applications, and then provide them the tools to effectively manage and govern those identities and access controls. The Platform team's mission is to create a series of solid foundations on which our products can be built, including things like a common microservices architecture, a robust event bus, rich search capabilities, global authentication, authorization and API routing, among others.
In this role, you will spend much of your time collaborating, debating, designing, prototyping, implementing in the creation (or avoidance) of ServiceNow Store Applications. Your ability to build trusting relationships through use of your expertise and careful listening to stakeholders and your team will be paramount to success in this role. In turn, you will receive thoughtful critique, direct coaching and opportunities to have a large impact on the entire engineering organization, along with our team of engineering leads and software architects.
Responsibilities

• Proactively collaborate on, discuss, debate and refine ideas, problem statements, and software designs with different (sometimes many) stakeholders, architects and members of your team.
• Take a committed approach to prototyping and co-implementing systems alongside less experienced engineers on your team-there's no room for ivory towers here.
• Share support of critical team systems by participating in on-call rotations, learning the characteristics of currently running systems, and participating in improvements.
• Occasionally serve as a debugging and implementation expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner.

Requirements

• 4-6+ years of overall professional software development experience
• 4+ years of experience in ServiceNow
• Expertise in developing custom Angular.js widgets and Portal customizations
• Experience with integrating 3rd party systems with ServiceNOW
• Experience with Flow Designer
• A proven ability to change your own opinions and preferred methods based on new evidence
• Truly excellent written & verbal communication skills, including the art of being concise
• Strong opinions on how to best build, ship, and support software

If you have worked in the following areas we would love to speak with you

• Any modern JavaScript framework - Web Components, React, Vue, Angular
• Version Control (git) and publishing Applications to ServiceNow Store
• Java, AWS

While we are headquartered in Austin, TX, this position can be fully remote.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.