Senior Site Reliability Engineer

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

As we continue building and scaling our cloud-native systems and services, we are looking for a Senior Site Reliability Engineer to help keep our platforms, services and experience running smoothly.

In this role you will work collaboratively across many Engineering disciplines to ensure the foundation, security, and reliability that Greenlight’s platforms are built to meet the highest standards while continuing to innovate. With a people-first mindset, you will have the opportunity to foster and grow your career in a supportive and empowering environment.

This role reports to an Engineering Manager.

Your day-to-day:

• Acting as a conduit between product development and platform engineering teams to ensure services meet defined SLA.
• Facilitate identifying Service Level Indicators (SLI) and define Service Level Objectives (SLO) to assess the stability and reliability of all our applications.
• Bringing efficiency and standardization to our Incident Management culture that thrives on continuous improvement, with a focus on a blameless culture and owning the tooling utilized throughout the incident response process.
• Being on an on-call rotation to respond to major production incidents that impact Greenlight’s customers, document the learnings and help proactively prevent incidents.
• Accountable for metrics and monitoring of team services in production providing data and transparency that helps to track SLOs for a product.
• Enhancing existing services and applications to increase availability, reliability, and scalability in a microservices environment.
• Building and improving engineering internal tooling, process, and standards with focus on mature automation to enable faster, more consistent, more reliable, and highly repeatable application delivery.

What you’ll bring to the team:

• 5+ years of software development experience.
• Previous experience working as an SRE or as a Software Engineer with a focus on service reliability and deployment. 
• Strong technical background with production operations.
• Strong programming skills and development background with history of working on large scale products in either Kotlin, Java, Node or TypeScript.
• Experience implementing monitoring and alerting for services and establishing SLOs for services. (We use DataDog, but other tool experiences are fine.)
• Deep experience with containerized technologies such as Kubernetes and Docker.
• Strong understanding of working in a cloud-native ecosystem (AWS experience is a plus)
• Building/maintaining CI/CD pipelines (we use Github Actions and runners, but will consider experience with other CI/CD tooling.)
• Experience working with Terraform and Helm is a plus.

Work perks at Greenlight:

• Medical, dental, vision, and HSA match 
• Paid life insurance, AD&D, and disability benefits 
• Traditional 401k with company match and Roth IRA
• Unlimited PTO 
• Paid company holidays and pop-up bonus holidays 
• Professional development stipends
• Mental health resources
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.

The estimated base pay range for this position in (NY, CA, WA): $142,000-175,000

The estimated base pay range for this position in (CO): $142,000-165,000

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.