Senior Software Engineer - Developer Productivity Engineering

About the Role :
As a Senior Developer Productivity Engineer at NinjaOne, you are not just part of a technology team but a pivotal player in a challenging and innovative environment. In your role, you will be instrumental in shaping and maintaining our cloud infrastructure and ensuring seamless deployment, management, and processes of our IT Operations SaaS products.
Your journey at NinjaOne involves a collaborative and dynamic engagement with software developers, quality assurance engineers, and various stakeholders. You will enhance our development process's efficiency, effectiveness, and productivity. By optimizing workflows, building tools, and advancing build and test processes, you ensure our platform's operational and development excellence.
English resumes required
Location - Ecuador, Colombia, Brazil and Mexico
What You'll be Doing:

• Collaborate closely with Software Engineers and Product Managers to deliver scalable and reliable full-stack services, focusing on improving developer productivity.
• Provide technical expertise in full-stack development and DevOps best practices.
• Contribute to developing and optimizing CI/CD pipelines, facilitating seamless provisioning and deployment of applications.
• Engage in continuously improving our platform's architecture, ensuring high availability and scalability.
• Assist in deployments and release management across various environments.
• Develop and implement processes to enhance operational efficiency, maintain security compliance, and improve developer experience.
• Mentor team members in full-stack development and DPE practices.
• Serve as a technical point of contact for production support and offer guidance during business hours and after-hours as needed.

About You:

• Bachelor's degree in technology (preferred but not required).
• 5+ years of experience in full-stack development in a cloud-based environment.
• Strong experience in AWS and familiarity with Infrastructure as Code technologies (e.g., AWS Cloud Formation, CDK, Ansible, Terraform).
• Proficient in scripting languages such as Shell, Go, Python, or Typescript.
• Knowledgeable in agile tooling (Jira, Confluence), version control systems (Git, BitBucket, GitLab), and CI/CD tools (Circle CI a plus).
• Experience with both monolithic and container-based application architectures.
• Strong understanding of cloud infrastructure, operations, and native cloud application development.
• Excellent communication skills and the ability to coach and mentor team members.

About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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