Job Description
Easy Apply
New York NY USA
Hybrid
179K-212K Annually
Senior level
Healthtech • Pharmaceutical • Telehealth
Ro's mission is to help patients achieve their health goals by delivering the easiest most effective care possible.
The Role
As a Senior Software Engineer you will develop backend services for commerce ensuring secure payment processes and system reliability while leading cross-functional technical efforts.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care in New York and for Women and Parents—earning more than 20 honors from Fortune Great Place to Work and PEOPLE since 2021. In 2025 alone we ranked top 5 among medium workplaces in Health Care and New York and top 50 nationwide.
The Role:
As a Senior Software Engineer on the Commerce Team you'll play a critical role in creating seamless and reliable commerce experiences that support both our patients and internal operations.
You’ll build and maintain backend services that ensure payments are fast secure and accurate integrate with third-party processors like Stripe or Paypal and handle edge cases like subscription renewals failed transactions and fraud prevention. Your work directly affects the customer experience and the company’s bottom line.
This is a high-impact tech-lead level role with broad accountability and influence across engineering teams and business stakeholders—ideal for someone who thrives in fast-paced environments has a strong product mindset and is passionate about building systems at scale.
What You'll Do
- Build robust and scalable backend capabilities using Python and FastAPI supporting critical commerce domains like payments pricing and invoicing
- Lead cross-functional technical efforts — collaborating closely with product managers designers and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
- Drive engineering excellence through best practices in testing monitoring observability and performance optimization
- Define and maintain SLIs/SLOs in collaboration with product infra and other development teams
- Participate in on-call rotations to ensure reliability of commerce systems
What You’ll Bring to the Team
- 7+ years professional backend software development experience
- Proficient in Python relational databases and frameworks like Django or FastAPI with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog
- Proven experience building and maintaining high-scale backend systems ideally in commerce fintech or healthcare settings
- Deep understanding of distributed systems—data consistency communication patterns and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems.
- Excellent communication skills and the ability to lead cross-functional technical projects
- A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges misbilling or inconsistent payment states.
Bonus Skills
- Experience in telehealth or other highly regulated industries
- Deep familiarity with breaking down monolithic systems into well-defined domains
We’ve Got You Covered
- Full medical dental and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTOWellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insuranceStudent loan refinancing
- Virtual resources for mindfulness counseling and fitness
The target for this position ranges from $182300 to $220000 in addition to a competitive equity and benefits package (as applicable). When determining compensation we analyze and carefully consider several factors including location job-related knowledge skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area you will be able to join in-person collaborations throughout the year (i.e. during team on-sites).
At Ro we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer we provide equal opportunity in all aspects of employment including recruiting hiring compensation training and promotion termination and any other terms and conditions of employment without regard to race ethnicity color religion sex sexual orientation gender identity gender expression familial status age disability and/or any other legally protected classification protected by federal state or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process please contact us at [email protected].
See our California Privacy Policy here.
Top Skills
Datadog
Django
Fastapi
Paypal
Python
Relational Databases
Stripe
What the Team is Saying
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The Company
HQ: New York NY
824 Employees
Year Founded: 2017
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Ro (Ro.co) Teams
Ro (Ro.co) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site: 2 days a week
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Date Posted
04/19/2026
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