Senior Software Implementation Specialist

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

What you will do:

• Work towards becoming a Subject Matter Expert (SME) for Source to Contract (S2C) Functional area with special focus on Contract Life cycle Management 
• Help customers focus on their goals and drive the implementation towards a successful, on-time implementation
• Work with the Coupa engagement managers and partners on Coupa implementations in designing the optimal end to end contracting solution design that will enable customers to successfully realize the value of their Coupa CLM deployment
• Provide technical and functional expertise to customers during the implementation 
• Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs
• Follow Coupa implementation methodology for all customers and tailor it to meet each customer’s unique business needs.
• Aid colleagues where needed
• Work well in both individual and team settings both on and off the client site
• Up to 25% of your time may include travel
• Provide Coupa platform demonstrations and various training

What you will bring to Coupa:

• 5+ years’ experience with systems delivery, with emphasis on packaged software product implementation
• 5+ years’ of senior consulting experience and/or forward-facing customer experience
• 3+ years’ experience in Contract Lifecycle Management. Hands-on knowledge of Icertis, Apttus, or any other CLM platform is highly desirable
• Extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go-live
• MS Word Skills
• Strong written and verbal communication skills
• Preferred Skills: Proficiency in Portuguese (Written and Spoken)

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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

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