Senior Solution Engineer, Pre Sales

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. 

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!

Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

As a Senior Solution Architect, you will act as a technical resource to help our sales team qualify and close new business. You will assist in driving the pre-sales process while also being an advocate for the post-sales teams. You will report to the Manager, Customer Solutions.

Key Responsibilities

• Assist Account Executives with technically qualifying new sales opportunities
• Provide pre-sales engineering support to account teams and lead solution discovery discussions with our clients and partners
• Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers
• Design custom Deputy solutions based on enterprise and mid market clients’ business priorities and technical capabilities
• Act as the primary contributor to the development of Statement of Work documentation for prospects within the pre-sales stream.
• Participation within the RFP process, leading for minor bids, supporting major bids, driving content development, revisions and final submission.
• Develop and maintain a strong working relationship with the Sales team at all levels, ensuring that confidence is established.
• Work closely with Product, Compliance, and Support to ensure customer feedback is channelled appropriately

Skills & Experience

• 5+ years in Sales/Partner Engineering or Solutions Consulting role
• Exceptional communication abilities with excellent sales instincts
• Experience selling software solutions into complex environments, workforce management experience is a plus.
• Keen technical mind comfortable writing scripts in at least one programming language
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail

Employee Perks

- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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