Senior Staff Quality Engineer

Responsibilities and Duties:

Lead the design and implementation of comprehensive manual and automated testing strategies for complex high-risk features and systems covering both functional and non-functional requirements.

Orchestrate and optimize cross-functional quality interventions collaborating closely with development product and business analysis teams to embed quality upstream.

Proactively identify and mitigate potential quality deficiencies and testing challenges during the early design and architecture phases acting as a key quality advocate.

Drive the integration and optimization of automated testing within our CI/CD pipelines ensuring seamless and efficient delivery.

Architect and implement scalable processes to identify and remove organizational barriers to high-quality software delivery.

Collaborate strategically with stakeholders across the organization to ensure the rock-solid reliability and performance of critical assets including API endpoints and microservices.

Champion and implement novel approaches to quality advocacy fostering a continuous improvement mindset across engineering.

Provide expert guidance and mentorship to junior and mid-level quality engineers cultivating their technical expertise leadership skills and quality best practices.

Lead efforts in defining tracking and reporting key quality metrics and KPIs for your functional area providing actionable insights for continuous improvement.

Qualifications

5+ years of experience as a Quality Engineer or similar role with a significant focus on software quality assurance in an agile environment. 

Proven expertise in designing developing and maintaining robust test automation frameworks using a keyword-driven and Page Object Model approach.

Proven ability to apply risk-based testing principles to prioritize testing efforts and allocate resources effectively.

Extensive experience with API test automation including proficiency in tools and techniques for validating RESTful/SOAP services.

Demonstrated ability to coach and mentor development teams on quality best practices testability and shift-left approaches.

Track record of successfully implementing and scaling impactful quality processes that enhance team efficiency and product reliability.

Exceptional communication and interpersonal skills capable of articulating complex technical concepts to diverse audiences (technical non-technical and external stakeholders).

Proficiency with Python and PyTest for test automation.

Experience with Robot Framework and/or Playwright is preferred.

Familiarity with web technologies such as Javascript and React.

Experience working with cloud platforms specifically Google Cloud.

Understanding of monitoring and logging tools like Elastic Stack (Elasticsearch Kibana).

Experience with performance security or accessibility testing.

A highly proactive and self-driven individual who consistently identifies opportunities for improvement anticipates potential quality challenges and takes initiative to implement solutions 

Physical demands and work environment

This job is based onsite at one of our office hub locations (Austin Denver or Madison) 4 days a week

This is largely a sedentary role; standard office equipment is used such as laptops monitors and headsets if needed.   

Limited travel may be required

What We Do

We’re powering a better social safety net. Building healthier and happier communities starts with supporting the whole person. That’s why Findhelp was founded in 2010: to connect all people in need to the programs that serve them with dignity and ease. Our software platform enables community organizations governments and businesses across industries to easily manage and coordinate care. From screening and closed-loop referrals to outcomes tracking and actionable health equity insights Findhelp is leading the modernization of the social safety net. For more information visit https://company.findhelp.com.

Why Work With Us

Our unique platform connects people to over half a million resources across the nation ensuring that support is accessible for everyone. Join us in our mission-driven culture to create meaningful change empowering individuals with the resources they need to thrive—all while prioritizing privacy and security.

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