Senior Supply Chain Coordinator

Job Description:
The Senior Supply Chain Coordinator will be part of the team that provides order fulfilment, shipping, receiving and administrative support to the Supply Chain team in a fast-paced environment. They will be supporting the Management team in Framingham, working closely with them on process management and streamlining Supply Chain procedures. They will also work closely with the Supply Chain Specialist, based in our Dublin office, on updating and maintaining our process documentation.
Key Responsibilities

• Subject matter expert on the majority of our Supply Chain tasks.
• Work as the main liaison between Product, Finance and Internal Operations as well as coordinating with our external Supply Chain Partners.
• Lead and coordinate physical milestone program
• Builds strong relationships with departments and stakeholders across Workhuman.
• Supports projects and other initiatives to enable continuous process improvement of our global supply chain.
• Supports Supply Chain specialist with process reviews.

INVENTORY MANAGEMENT

• Support our core team with daily Inventory Management escalations
• Investigates larger discrepancies and escalate where relevant.
• Replenishment of non-inventory products.
• Support our core team with any issues or escalations pertaining to online code receipts, highlight issues weekly to management team.
• Coordinate buyers' remorse process with internal and supply chain partners.
• Conduct quarterly write-off review meetings and reports on findings.

ORDER MANAGEMENT

• Subject matter expert in our order management and shipping processes

• Problem solving, overseeing, and opening of helpdesk requests regarding issues that arise within our order management systems.
• Prepare manual upload files for supply chain partners when needed.
• Tracking monthly average cost per shipments.
• Continuously provide fulfilment process improvements to better streamline overall function.
• Provide training to colleagues

Knowledge/Experience

• 3+ years' experience working in a similar role or within Global Supply Chain
• ERP (Epicor or similar) functional knowledge.
• Excellent working knowledge of Microsoft Office Suite including Word, Excel and PowerPoint.
• Excellent knowledge of Supply chain processes.
• Previous experience with Stakeholder Management.
• Experience in data analysis report generation communicating actionable Insights to management.
• Experience in Project Management desirable.
• Excellent attention to detail required

The Company:
Workhuman® is pioneering the human workplace through award-winning Social Recognition® and Continuous Performance Management solutions. Workhuman inspires more than six million humans across 180 countries to perform the best work of their lives. For the past 21 years, human resources and business leaders alike have used Workhuman Cloud® to gain the proactive insights necessary to transform and lead a more connected, human-centered workplace that accelerates engagement and productivity. To learn more about Workhuman's mission to make work more human for every person on the planet and how you can ensure great work is celebrated and amplified in your workplace, visit www.workhuman.com.
Did you know

• We have more than 6M employees worldwide, on the Workhuman Cloud
• Named The #1 Great Places to Work (GPTW) in Ireland in 2019, and was also named as one of the Best Workplaces for Women. 2020 marks the eighth consecutive year on the list; in 2020, moved to "large company" category and placed #4. Named Great Places to Work in Europe in 2020.
• Named a Boston Globe Top Place to Work in 2020 (mid-size company); 7th year featured on the list; Named a Great Place to Work Certified organization for the past 5 years
• In 2021: Best Workplaces in Tech in Ireland, Best Workplaces in Europe

At Workhuman, we love what we do because we're shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world's leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.