Senior Technical Program Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Program Manager

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Openbanking team is looking for a Senior Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is self motivated and proactive. Sr TPM helps product owners maximize productivity by maintaining the backlog and release plan, thereby informing product owners about the scrum team's success.

Role
Lead standups, planning meetings and any other meetings for highly productive teams of engineers and product personnel
Coach teams on up to date, agile methodologies and overall processes driving continuous improvement
Track team analytics and monitor work boards
Work alongside Product Managers to groom and prioritize an active backlog
Coordinate with scrum masters on other teams with needs arise
Radiate information to outside groups as well as Executives
Collaborate with developers and other teammates to deliver amazing results

All About You
Bachelor of Science in a technical field (Computer Science, Information Systems)
Requires Scrum Master certification
Strong organizational, planning and coordination skills
Ability to work independently to achieve exceptional results
Strong communication, interpersonal skills
Works well within tight deadlines (able to prioritize)
Strong problem solving, analysis, conflict management skills
Values high-quality work with attention to detail and have a track record of delivering both
Comfortable interacting with people across all levels of an organization and can field questions during a presentation
Learn quickly and be an impact in new areas, to keep pace with our rapid growth and evolution
Ability to take an ambiguous assignment and derive valuable insight

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.