Senior Technical Project Manager

About the team & opportunity

What's so great about working on Calendly's Engineering team?

We make things possible for our customers through impactful innovation.

Why do we need you? Well, we are looking for a Senior Technical Project Manager who is is a clear communicator who is exceedingly detail oriented, continually looks for opportunities to automate and has excellent knowledge of project management best practices as applied in an agile environment. This role is within the Engineering department, and reports to the Manager, Technical Project Management.

A day in the life of a Senior Technical Project Manager at Calendly

As a Senior Technical Project Manager (TPM) in the Platform Services and Trust group, you will be expected to seamlessly shift between working with different audiences - from collaborating with R&D leadership to drive high priority initiatives, to engaging with Enablement teams to ensure release readiness. You will work with cross-functional teams (Engineering, Product, QA, Design, etc.) to efficiently balance the delivery of product features and a technical roadmap, driving a more service-oriented architecture. You will work closely with squads and other TPMs in the Platform Services and Trust group to report on project progress to convey the health of each initiative. You will be responsible for managing the progress, dependencies and risks of large initiatives that span multiple engineering groups. You should be a proactive problem solver that is comfortable asking probing questions and engaging in technical and business discussions in a fast-paced environment. Most importantly, you are eager to overcome challenges of scale by motivating the team to work together in the most efficient manner by utilizing your strong interpersonal skills to influence without authority. 

The Platform Services and Trust Group consists of 7 squads and is responsible for building the foundational components needed to accelerate the core product capabilities of scheduling and meeting management. This group is focused on creating a trusted, scalable platform for enterprises and the Calendly product. 

On a typical day, you will:

• Program manage Platform Services and Trust group initiatives and their dependencies across multiple engineering groups
• Collaborate with Product & Engineering leaders to drive strategic R&D priorities
• Identify opportunities to create frameworks and optimize process - and ensure they are defined, documented, and adopted 
• Mentor TPMs and raise the overall maturity of the TPM department
• Coordinate activities to align stakeholders and maintain transparency and awareness for the release of features from the Platform Services and Trust group 
• Lead the recurring planning processes for the group virtually and at in-person off-sites

What do we need from you?

• 8+ years experience in software delivery (ideally B2B SaaS organizations)
• 8+ years project/program management experience in an agile environment
• Results-oriented; ability to stay highly organized and multi-task while maintaining attention to detail, influence across the organization, and exercise high judgment for trade-offs
• Experience working with highly technical projects in a service-oriented architecture
• Experience automating manual processes to increase Engineering productivity
• Agile (CSM, ACP) and/or project management (PMP) certifications
• Experience with Atlassian suite (Jira, Confluence, Trello, Advanced Roadmaps), Google suite, Miro, Slack
• Experience managing projects with teams remotely across different geographic locations
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you? 

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. 

Our Hiring Process:

Applicants for this role can expect to follow the hiring process listed below. Please keep in mind that applicants can be declined from the position at any stage of the process. 

• Qualified candidates will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role. 
• Next, we’ll put you in direct contact with your potential future manager. You’ll get a chance to learn even more about life at Calendly, the responsibilities attached to your role, and the qualities needed to succeed here.
• Then, we will send a take home test where you can highlight your skills.
• Next, or in parallel, you’ll meet with your potential future team members.
• Finally, we reach out to those you’ve worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.

We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected]. 

Calendly is registered as an employer in many, but not all, states. If you are located in Hawaii, California, Montana, New Mexico, North Dakota, South Dakota, Nebraska, Kansas, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection