Job Description
tms unites technology marketing and sourcing to drive transformational change for the world's leading brands. With 1200+ employees across 26 countries we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency a strategic consultancy a sourcing business and a technology provider we engage with over 110 million customers every single day for our clients including McDonald's T-Mobile O2 Starbucks and adidas.
Most importantly we're a place where you can achieve great things and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough business-driving ideas com e from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity bring us your voice! Visit us at tmsw.com.
At tms we believe that from day one our job is to prepare you develop you train you and invest in you so that while with us you will become ready to take on the next challenge better prepared than you thought possible.
So whether you're here for a meeting a project or a career - be prepared to Leave Changed.
WHY WE THINK YOU WILL LOVE THIS ROLE
The Senior Trade Compliance Specialist (North America) is responsible for managing day to day operations & activities to ensure our products that flow across international borders are compliant with Customs regulatory requirements for the United States & Canada and established internal policies and procedures. The scope of work includes determining product classifications & valuation maintaining IML (Item Master Lists) post-entry audits annual CTPAT & PIP self-assessments and staying up to date with the ever-changing landscape of trade regulations tariffs and sanctions imposed by various countries. If you have a passion for the detail and are a functional expert in the areas of HTS classification customs valuation and country of origin validation then this opportunity is for you!
WHAT YOU WILL BRING TO THE ORGANIZATION
Key Responsibilities
- Manage day-to-day management of import and export shipments by providing frontline support for daily customs compliance operations resolving issues and ensure on time customs clearance of products
- Support trade & product development activities including restShricted party screening country of origin verification and valuation compliance.
- Ensure our import and export Standard Operating Procedures manual is current & up to date
- Maintain compliant recordkeeping as outlined within company procedures
- Classify goods using the Harmonized Tariff Schedule (HTS) Schedule B and Export Control Classification Numbers (ECCN). Ensure proper classification and origin determination for imported and exported goods including non-commercial goods. Maintain HTS and Schedule B product code databases
- Monitor global regulatory changes (e.g. new OFAC sanctions or updated EU Export Controls) and update internal Standard Operating Procedures (SOPs) accordingly.
- Support leadership with the strategic & operational relationship management of our 3PL Customs Broker partners. Act as the primary point of contact for customs request for information or import process delays.
- Compliance team Project Lead for our annual self-audit & reporting requirements to maintain our membership in C-TPAT Customs Compliance & PIP trusted trader programs
- Conduct daily & weekly audits of import/export records. Ensure findings are shared and key learnings implemented to resolve lapses in process with our customs brokers partners or internal staff.
- Maintain Key compliance operational metrics & strategic (KPIs) for reporting to leadership.
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
Education & Industry Experience
- Bachelor's degree preferred OR equivalent combination of education and experience
- Minimum of 8+ years of work experience at a Shipper/Importer Customs Broker or Legal firm working with customs &/or trade compliance functions; specifically HTS Classification Valuation Country of Origin & Marking Audit CTPAT / PIP engagement with CBP &/or CBSA
- Solid knowledge of the principles of international trade and transportation logistics - the operations of product movement and intersection with compliance & risk management
- Working knowledge of INCOTERMS
- Customs Broker License or other industry Compliance Certifications are a plus
- Familiarity with Free Trade Agreements (USMCA is a plus).
Systems & Technology
- Experience working with Excel and standard Microsoft Office programs.
- Experience with Excel advanced skills including V-lookup PIVOT tables or BI tools is a plus.
- Solid Experience with ACE portal reporting and related compliance tools
- Experience with utilizing GTM (Global Trade Management) software is a plus
Business & Interpersonal Skills
- Analytical skills with acute attention to detail required
- Effective communication (written and oral) and interpersonal skills
- Self-starter adaptable and can work independently and in a team environment
- Ability to balance multiple priorities simultaneously and manage time appropriately
- Able to work well under pressure with time-constraints
- Possess strong interpersonal and problem-solving skills
Starting salary between $100000 to 110000 k base. Plus 5% potential bonus.
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation benefits recognition learning and development corporate culture corporate citizenship and work-life balance. While individual program components may differ by country some things remain constant:
- Our commitment to rewarding results
- Opportunities to work with talented and driven individuals at every level of our company who respect each other treat each other fairly and hold one another accountable for our customers'-and our company's-success
There's more ...
- Generous medical dental vision and other great benefits
- Paid parental and medical leave programs
- 401(k) with a company match component and profit sharing
- 15 days of paid time off plus company holidays
- Hybrid work model
- Tuition reimbursement and student loan repayment assistance
- Inclusive employee resource groups
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
RECRUITING AGENCIES
tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site tms employees or any other company location. tms is not responsible for any fees related to unsolicited resumes.
If you have any questions about the job we are open to discussing this role further so please feel free to get in touch. #LI-Hybrid
Nearest Major Market: Chicago
Skills Required
- Minimum 8+ years working at a shipper/importer customs broker or law firm in customs/trade compliance (HTS classification valuation country of origin audits CTPAT/PIP)
- Solid experience with ACE portal reporting and related compliance tools
- Experience managing import and export shipments and frontline customs compliance operations
- Ability to classify goods using HTS Schedule B and ECCN and maintain product code databases
- Maintain compliant recordkeeping and conduct post-entry and periodic audits
- Monitor global regulatory changes (sanctions export controls) and update SOPs
- Working knowledge of INCOTERMS
- Analytical skills with acute attention to detail
- Effective written and oral communication and interpersonal skills
- Bachelor's degree preferred or equivalent combination of education and experience
- Customs Broker License or other industry compliance certifications
- Familiarity with Free Trade Agreements (USMCA)
- Experience with Excel and Microsoft Office
- Advanced Excel skills (VLOOKUP Pivot Tables) or BI tools
- Experience with Global Trade Management (GTM) software
- Self-starter adaptable ability to manage multiple priorities and work under pressure
- Experience leading compliance projects and managing relationships with 3PL customs brokers
What the Team is Saying








What We Do
tms unites technology and marketing and sourcing to drive transformational change for the world’s leading brands. With 1200+ employees across 26 countries we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. Headquartered in Chicago with 10 offices worldwide we are responsible for some of the world’s most successful and iconic long-term marketing platforms including McDonald’s Happy Meal and MONOPOLY programs. Operating as a creative agency a strategic consultancy and a technology provider we engage with over 110 million customers every single day for clients including McDonald’s adidas T-Mobile Starbucks Vue and O2.
Why Work With Us
We have a culture of collaboration that fosters creativity among a diverse mix of talent. From Lunch and Learns to guided meditation sessions led by our people we believe that celebrating the skills experiences and inspiration of our people brings us closer to the results that matter.
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Date Posted
07/03/2026
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