Senior Travel & Expense Analyst

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

What You'll Bring:

• 3+ years of experience in a global T&E ( Travel & Expense) process operational role.
• Extensive experience with global operations and governance in a large multinational organization.
• Expertise in process transformation automation and technology integration (e.g. Concur and AppZen).
• Proven experience in leading T&E process standardization and global system implementations.
• Excellent stakeholder management communication and leadership skills.
• Strong analytical mindset problem-solving skills and ability to drive data-driven decisions.
• Bachelor’s degree in finance Accounting Business Administration or a related field.

Preferred Qualifications:

• Background in global shared services / global business services (GBS) environments.
• Experience with AI RPA (Robotic Process Automation) and other advanced automation tools.

Impact You'll Make:

We are seeking an experienced and highly motivated Senior T&E Analyst to lead our global expense management and corporate card programs specifically focusing on its business partnering with SAP Concur Expense as well as supporting the T&E operations globally. The ideal candidate will have a proven track record in collaborating with financial system implementations good stakeholder management skills and deep functional expertise with Concur's data integration capabilities. This role will collaborate with Procurement Finance Tax Treasury Legal and Technology teams ensuring a best-in-class T&E operations that are efficient compliant and scalable.

As the strategic T&E Subject Matter Expert this role will focus on process standardization automation risk mitigation and employee experience ensuring operations align with business growth regulatory requirements and transformation initiatives.

Key Responsibilities:

Operational Excellence & Employee Expense Reporting Experience

• Collaborate with managing the T&E end-to-end process operations ensuring standardization efficiency and compliance.
• Supervise and handle escalations with the T&E Expense solution (Concur) and corporate card program. Ensure timely accurate and compliant transaction processing expense reports across multiple geographies.
• Administer T&E solutions (e.g. Concur and AppZen) including user access and integration with ERP/HR systems.
• Review employee expense reports for accuracy policy compliance and potential fraud.
• Analyze spending trends identify cost savings create dashboards and generate monthly reports for management and key stakeholders.
• Provide guidance training and troubleshooting for employees regarding expense policies and tools.
• Recommend improvements for efficiency and compliance to streamline report handling.
• Enhance vendor and employee experience address inquiries clearly and efficiently.
• Develop an efficient and effective issue resolution model to handle inquiries and escalations effectively.
• Drive accountability for process outcomes including efficiency quality compliance and stakeholder satisfaction.
• Collaborate on developing and enforcing globally standardized policies and procedures while accommodating necessary regional localizations.
• Support and enforce governance frameworks to ensure compliance with internal controls regulatory requirements and audit standards. Conduct periodic reviews and audits to mitigate risks and ensure process integrity.

Process Standardization & Automation

• Collaborate to implement opportunities for process automation and efficiency enhancements to reduce processing times operating costs and accuracy rates.
• Promote global process automation by leveraging AI robotics and advanced technology solutions.
• Collaborate with IT Finance and Procurement teams to enhance system capabilities integrations and data accuracy. Ensure technology solutions align with global process requirements and deliver measurable benefits.
• Coordinate to define monitor and report on key performance indicators (KPIs). Address underperformance through root cause analysis and corrective action plans.

Change Management

• Act as the primary point of contact for T&E inquires within the C-suite admins and provide T&E support to improve adoption and compliance.
• Collaborate to drive change management initiatives to ensure smooth adoption of new processes policies and technologies.
• Develop T&E training for Global Finance Shared Services including SOP improvement and development as well as training delivery to TransUnion end-user and key stakeholders.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Company’s reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnion’s Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

TransUnion's Internal Job Title:

Company:

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link match and tap into the awesome combined power of that data; and our knowledgeable and passionate team who stewards the information with expertise and in accordance with local legislation around the world. Because of our work organizations can better understand consumers in order to make more informed decisions and earn their trust through great personalized experiences and the proactive extension of the right opportunities tools and offers. In turn consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose and what drives us every day.

Why Work With Us

Our culture is welcoming energetic and innovative. There’s an overall synergy that flows throughout TransUnion creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

Gallery