Senior/Product Manager

Octave is a national behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible to more people. With in-person and virtual clinics in California, New York, New Jersey, Connecticut, Washington, D.C., Texas, and Florida, the company offers personalized care plans that can include individual therapy, couples therapy, and groups, while pioneering relationships with payers to make care more affordable through insurance. Grounded in science, Octave enables clients to experience profound change that is as measurable as it is meaningful. Learn more at www.findoctave.com

Octave is a full-stack behavioral health services company: we employ therapists, contract with insurance providers for reimbursing care, and run our own tech stack to support across the business. We are a technology-enabled service provider working to increase access to mental health care for insured people in the US.

The Product Manager/Sr. Product Manager will support a variety of functions, including revenue-cycle operations, provider management, and integration with third-party platforms. Automation and strong systems are the lynchpin for enabling scale (we are scaling rapidly) and driving supply for more people to get care. Quality user experiences for clients, providers, and staff are key. Our team is distributed across the US and has varied backgrounds, from education to fitness, advertising, travel, and healthcare. This role is virtual, with the opportunity to work in person in San Francisco in the future. This role reports to the Director Product Management, Revenue Cycle, Provider Experience, and Systems.

• As Product Manager/Sr. Product Manager, you will lead engineering initiatives, depending on your interests and experience, from among improving revenue-cycle efficiency and outcomes, creating efficient and effective provider onboarding, creating tools to support providers, and integrating systems that will create our industry-leading delivery of mental health care services.
• Partner with Engineering, Design, and stakeholders to shepherd product solutions through the full product lifecycle: brainstorming, research, wireframing, testing, development, deployment, impact-evaluation, and optimization.
• Influence UI and platform improvements, 3rd party integrations, business partnerships, admin tools, etc. - opportunities are plentiful.

• Preferred 5+ years of experience in a product management role solving complex business problems with demonstrated measurable impact to the business and user experience.
• Experience with some of the following is a plus:
• Systems Integration
• Revenue cycle
• Credentialing
• Provider experience
• Decision modeling (rules)
• Business process modeling (workflows)

• Comfortable with a hypothesis based approach, experimentation and have the ability to quantify impact, both scrappily and leveraging advanced product analytics tools such as Mixpanel.
• Empathy & perspective for end-users and stakeholders with strong verbal and written communication and interpersonal skills. Ability to assess and synthesize information and share information in an accessible way. 
• Curious and teachable; a growth mindset towards building new skills and taking on new responsibilities as our business needs mature and change.
• Strong operational and/or cross-functional experience, especially with non-technical partners, navigating varied viewpoints to build trust and shared accountability towards outcomes. 
• Nice to have (truly): growth experience, experience in health care, experience working in regulated fields (healthcare, education, security), marketing & crm integrations.

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. 

The salary range for this role is $130,000-$180,000 annually.

Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans.  Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available.  Octave offers generous Paid Time Off as well as paid parental leave benefits. 

Must be eligible to work in the United States without sponsorship now or anytime in the future.