ServiceNow Developer (ServiceNow Architects, SMEs)

Who we are:​ We are Accenture — a global professional services organization, and ServiceNow’s 2023 APJ, EMEA and AMS Partner of the Year.

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Trusted by more than 7,700 enterprise customers, ServiceNow provides the foundation for all digital workflows – connecting people, functions, and systems across an organization.

Accenture is a go-to-market service provider for consulting, implementation, transformation and run support using the ServiceNow platform. Accenture and ServiceNow’s partnership continued to strengthen over the years through a platform-led approach that unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business.

Learn more about Accenture + ServiceNow partnership here.

​The work:​

·       Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.

·       Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.

·       Design, build and configure ServiceNow applications.

·       Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.

·       Apply innovative ideas to drive automation.

·       Drive the delivery of outputs according to agreed schedules and specifications.

·       Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.

·       Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.

·       Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.

·       Identify and solve issues and incidents within multiple components of the ServiceNow platform.

·       Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.

·       Raise issues and risks proactively, providing recommended solutions and mitigations.

·       Produce required deliverables and documentations according to defined standards.

What’s in it for you?

·       You will be part of a diverse, vibrant, global Accenture ServiceNow Business Group, continually pushing the boundaries of business capabilities.

·       At Accenture you will work on meaningful and innovative projects, powered by the ServiceNow platform. You’ll be immersed in industry best practices and platform features such as IT Service Management, IT Operations Management, HR Service Delivery, and many more.

·       Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified System Administrations, Implementation Specialists, Application Developers, and Accenture will support you in growing your own tech stack and certifications.