ServiceNow Technical Architect

The Basics

Come join our exciting team working on a new implementation of ServiceNow. We are looking for a ServiceNow Technical Architect with significant developer experience to join our team and support the ongoing design development and implementation of ServiceNow. Tanium and ServiceNow have recently partnered in pairing best in class automated endpoint management with the premier ITSM platform. This role will provide a unique opportunity to not only serve as the primary architect and technical resource on a team but also have an impact on bolstering the Tanium/ServiceNow “Better together” story. The person selected for this role will have a unique opportunity as customer zero to provide feedback and enhancements directly to the Tanium product team. You will be responsible for translating business requirements into technical specifications creating and testing custom applications and integrations and providing technical guidance and best practices to system administrators. You will also collaborate with administrators business analysts and end users to ensure the delivery of high-quality solutions that meet the needs and expectations of the stakeholders.

What you'll do

• Design develop and implement ServiceNow solutions using best practices and standards.

• Mentor administrators and provide technical oversight and direction.

• Work with business analysts and stakeholders to understand their business processes and requirements and translate them into technical specifications.

• Create and test custom applications integrations workflows and scripts using ServiceNow platform tools and technologies.

• Debug and troubleshoot issues and perform root cause analysis and resolution.

• Document and maintain technical design configuration and code artifacts.

• Stay updated with the latest ServiceNow features functionalities and trends and provide recommendations for improvement and innovation.

We’re looking for someone with

• Bachelor's degree (or equivalent) in Computer Science Information Systems Engineering or related field

• At least 5 years of experience in ServiceNow development and administration

• At least 2 years of experience in ServiceNow technical architecture and design

• ServiceNow Certified Application Developer (CAD) and Certified System Administrator (CSA) certifications

• Strong knowledge of ServiceNow platform tools and technologies such as Employee Center Flow Designer IntegrationHub Scripting REST APIs etc.

• Proficient in web development languages and frameworks such as HTML CSS JavaScript Angular Bootstrap etc.

• Excellent communication collaboration and problem-solving skills

• Ability to work independently and as part of a team

• Experience in Agile methodology and tools such as Scrum Jira etc.

• Experience in IT Service Management IT Operations Management or IT Business Management domains is a plus

About Tanium

Tanium the industry’s only provider of converged endpoint management (XEM) leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team endpoint and workflow from cyber threats by integrating IT Operations Security and Risk into a single platform that delivers comprehensive visibility across devices a unified set of controls and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint team and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter .

On a mission. Together.

At Tanium we are stewards of a culture that emphasizes the importance of collaboration respect and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $110000 to $330000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors including but not limited to location education skills training and experience.

In addition to an annual base salary team members will receive equity awards and a generous benefits package consisting of medical dental and vision plan family planning benefits health savings account flexible spending account transportation savings account 401(k) retirement savings plan with company match life accident and disability coverage business travel accident insurance employee assistance programs disability insurance and other well-being benefits.

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