Site Payments Associate II

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

• Compiles data from multiple sources to generate payments to sites in
accordance with procedural documents and site contracts.
• Ensures adherance to country-specific regulations which affect and impact ability
to pay. Manages payment responsibilities and workflow to meet contracted
timelines and project deliverables.
• Builds and manages relationships with study sites and interface, on occasion,
with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings.
Escalates project risks appropriately.
• Trains study teams on site payment processes, including setting expecations

around site payments' requirements and deliverables.
• May process investigator payments in middleware and financial system; manage
refunds, credit notes, late payment fees, pre-payments or investigator meeting
reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform
study reconciliations; manage and maintain investigator funds tracker for studies
transitioned to site payments.

Education:

Bachelor's degree completion with demonstration of 100% of credits.

Job Complexity Works on assignments that are semi-routine in nature but recognizes the need for
occasional deviation from accepted practice.
Job Knowledge Applies acquired job skills and company policies and procedures to complete
assigned tasks.
Supervision
Received
Normally follows established procedures on routine work, requires instructions only
on new assignments.
Business
Relationships
Contacts are typically with individuals within own department and occasionally with
contacts outside own organization. Contacts involve obtaining or providing
information or data requiring some explanation or interpretation.