Site Reliability Engineer

Firefly Health is building a revolutionary new type of comprehensive health "care and coverage," powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.

Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver half-priced health care that's twice as good, clinically and emotionally. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.

We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, then we would love to hear from you.

Your Role

We are looking for engineers that embody the spirit of Site Reliability: collaborating with the entire organization to enable rapid delivery of reliable and secure software to the people we serve.

We're building mobile and web experiences that transform how thousands of patients receive care every day, a clinical intelligence platform that proactively prioritizes patients in need of care, and the underlying infrastructure to scale to millions of patients across the country.

Our tech stack includes React, React Native, Typescript, Python, Django, and Postgres, running on AWS infrastructure defined using Terraform, with application containers orchestrated using Kubernetes. We use CircleCI to automate testing and deployment of dozens of changes continuously throughout the day with zero downtime, and we monitor service level objectives and error budgets with observability tools like Datadog to ensure reliable service for our patients, partners, and internal operations teams.

Whether you have a healthcare background or not, if you are passionate about building technology to empower patients and their care teams, we would love to hear from you!

You will:

• Partner with teams across the company to understand the human and technical dynamics of operations
• Apply engineering techniques to operations problems to automate away work, reduce toil, increase velocity, improve reliability, harden security, and enable a delightful developer experience
• Own projects from ideation to release
• Contribute to technical architecture and best practices across the team
• Help recruit highly capable engineers to the team from diverse backgrounds

You'd be a good fit if:

• You resonate with our mission: providing better healthcare for our patients
• You love learning and unstructured problem-solving
• You enjoy and take ownership in designing, building, and shipping solutions end-to-end
• You have 4+ years or equivalent experience delivering production-ready software
• You strive to build collaborative engineering cultures through thoughtful code review, documentation, mentorship, and teamwork

It'd be nice if:

• You have experience with the technologies in our stack
• You have experience with some of the compliance requirements of a highly-regulated industry like healthcare

We are always looking for valuable talent to add to our growing team. Even if you're not sure this role is the one for you, don't let that stop you. We'd love to have a conversation to see where you could fit.

Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need.