Site Reliability Engineer

We are currently looking for a passionate and motivated Site Reliability Engineer who is enthusiastic to join a distributed team and will share our commitment to growing our platform together. Our team is responsible for keeping Mezmo’s systems running smoothly 24x7x365, leveraging our mixture of specialties. The Site Reliability Engineering team are first responders operationally, we are the creators of automation, observability, and tools. We build and maintain infrastructure across multiple platforms, and we work closely with Software Engineering on the creation of products/services. This SRE Role will work closely with our Security and Compliance Teams to ensure we are safe.

At Mezmo you’ll wear multiple hats in this role. You’ll be 1 part Systems Engineer, 1 part SRE, and 1 part DevOps. The team and culture are solid, the people are kind, and the work is interesting. We are growing into a bigger company while still maintaining some of our simple start up feel. 

Responsibilities:

• You should assimilate into our on-call rotation and handle technical issues independently.
• You will contribute and make improvements to tools, monitoring, and automation.
• Follow a pre-established project plan and execute on the mission. 
• Distill requirements and formulate a response in the form of an action plan. 
• Will collaborate with teams and work on items that are Security and Compliance oriented.

Qualifications: 

• Previous 2-4  years work experience in a cloud environment/platform. AWS  / IBM Cloud are  preferable.
• Linux administration at the command line.
• Illustrated experience working remote or examples of working on a distributed team. Key - good asynchronous communication.
• Experience with Kubernetes
• Know how to use a version control system such as git
• Coding (JavaScript, Python, Go, Rust)
• Some experience working with security or compliance controls and/or process
• Previous experience with on-call coverage and exposure to incident management process

Nice to have:

• Datastores (ElasticSearch, Redis, MongoDB)
• Cloud (AWS, Azure, GKE, IBM Cloud)
• Linux (EL, Ubuntu, CoreOS, Alpine)
• CI/CD Tooling (Jenkins)
• Configuration management tools (ex. Terraform, Chef, Saltstack, Puppet, Ansible)

Compensation:

This role has an annual starting salary range of $106,000.00 - $158,000.00 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to your individual skills, experience and location.

Mezmo is on a mission to empower people who build solutions that shape the world. We’re doing this by delivering a platform that enables enterprises to get more value from their observability data in real time, regardless of source, destination, use case, or scale. We’re not the only ones working on this problem but we have a few things the others don’t.

1. We’re cloud-native and know how to make the most of modern technology like Kubernetes.
2. We have scaled a solution from zero to petabyte scale in a short amount of time, while supporting thousands of active users across multiple environments.
3. We are hungry for change and are surrounded by enterprises telling us they’re hungry, too.
4. We have a kick-ass group of people who are thinking about the problem analytically and are excited to change the observability world for the better.

Mezmo has helped some of the world’s most innovative companies transform how they manage their systems and applications. Still, we know that we can help them get more value from their observability data by providing more flexibility and control over how they use it. This will enable teams to spend less time switching between data silos so they can focus on shipping better, more resilient, and secure products.

We have momentum on our side. Last year we saw triple digit revenue growth and added 800 new customers to our roster. Recent accolades include being named to YC’s Top Companies, CRN’s 10 Hottest DevOps Startups, and EMA’s Top 3 Observability Platforms.

At Mezmo, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology’s biggest challenges. We hold the prestigious Great Place to Work badge and have won the Fortune Best Small and Medium Workplace award for the last two years in a row. Join us if you:

• Want to solve hard problems.
• Want to enable Mezmo’s customers, partners, and community to be highly productive and successful.
• Thrive in collaborative, cross-functional environments. 
• Enjoy jumping in where needed to help the whole company succeed. 
• Take your role, but not yourself, seriously. At Mezmo, we know that pride, humility, and kindness are not mutually exclusive.

• Receive competitive compensation.
• Receive competitive benefits, including:
• 100% healthcare coverage for you and your family.
• 100% dental coverage for you and your family.
• 100% vision coverage for you and your family.
• Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.
• One company-wide mental health day off per month in addition to all nationally recognized holidays.
• $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.

This is a full-time remote opportunity. Mezmo is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.