Site Reliability Engineer

Who We Are
Today's challenging business environment is more than that - it's a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.
Cisco's IT Team is changing the way we run Cisco's operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!
What you'll Do
Our team is seeking Site Reliability Engineer with extensive experience in scaling and operating cloud-native platforms. You'll work with other SRE team members operating Cisco IT's multi-tenant OpenShift and dedicated Kubernetes environments.
Responsibilities

• Collaborate with other core services team members to define a roadmap, write clear user stories with well-defined acceptance criteria, design, and build solutions.
• Develop and deliver automation software required for building & improving the functionality, reliability, availability, and manageability of applications and cloud platforms.
• Design, architect, and build self-service, self-healing, synthetic monitoring and alerting platform and tools.
• Automate the development and deployment of infrastructure using Docker, Kubernetes, and other orchestration technologies in a hybrid-cloud environment.
• Champion and drive the adoption of Infrastructure as Code (IaC) practices and mindset.
• Identifying performance bottlenecks, identifying anomalous system behavior, and determining the root cause of incidents.
• Engage in capacity planning and demand forecasting and scaling the environment.
• Managing seamless upgrades of infrastructure and services through automation.

Who You'll Work With
You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. Imagine a more secure and smarter world with unlimited bandwidth.
Who you are
We are looking for talented and passionate Engineers who have previously worked with container platforms as well as cloud-based platforms. You are an excellent Technical Leader with Platform as a Service (PaaS) design, architecture and development experience building cloud platform and deploying cloud-based microservices application. You have a solid background in and understanding of software systems with the ability to work closely with the rest of the Engineering team from the early stages of design all the way through identifying and resolving production issues. You're passionate about this role and believe that automation is key to operating large- scale systems. You're flexible and willing to learn new things and mentor others. We require applicants to have a bachelor's degree in Computer Science, Computer Engineering, a related field, or relevant work experience for the position.
Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, a related field, or relevant equivalent work experience.
• Experience with running multi-cluster environments and strong understanding of multi-tenancy and security implications
• Software programming experience in Python, Golang, or Java.
• Previous experience in supporting large-scale production environments.
• Knowledge of continuous integration (CI) and continuous development (CD) pipelines.
• Deep understanding of Kubernetes fundamentals, including scaling for production workloads.

Preferred Qualifications

• 7+ years of solid hands-on experience building, maintaining, and scaling PaaS and container-hosting platform.
• A proven track record with Docker containers with a deep understanding of the current container ecosystem.
• Proven experience with running containers (Docker/LXC) in a production environment (Kubernetes, Docker Swarm, Rancher, Mesos).
• Ability to analyze and debug complex software and infrastructure issues and develop tools/systems for task automation.
• Experience with build automation and configuration management systems (e.g., Jenkins, Ansible).
• Expert skills with Linux (network, OS, process level), networking (network layers, DNS, load balancing), storage, and virtualization.

Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.
We adopt digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
#LI-BS3
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring
range
for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect
base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales
positions include base and incentive target, and do not include equity or benefits.
Individual pay is determined by the candidate's hiring location and additional factors,
including but not limited to skillset, experience, and relevant education,
certifications or
training. Applicants may not be eligible for the full salary range based on their U.S.
hiring location.
The recruiter can share more details about compensation for the role in your location
during the hiring process.