SOC Manager

At Cybereason, we empower organisations around the world to take an entirely new approach to cybersecurity. Regardless of your role here, you will play an integral part in helping to empower our customers to reverse the attackers’ advantage and end attacks from endpoint to everywhere.

Our deep understanding and embodiment of our Core Values unites us as an organisation and empowers us to put our best foot forward. Each day we strive to win as one, be daring, evolve, and never, ever, give up as we work on our shared mission.

Throughout our global organisation, whether working from remote, hybrid or in an office, we foster a culture that embraces all people, empowering each of us to be us (#UbU).

If you’re looking to join an organisation deeply rooted in their values that empowers their employees to do their best work, whatever that work might be, come join our EMEA Organisation!

As a SOC Manager, you will be a part of the Global SOC team and responsible for providing positive leadership to the EU SOC, the management of a local SOC site, its operations, headcount/shift resource allocation, and ensuring our people, processes and technology are meeting service level objectives, agreements, and metrics.

The Cybereason Global SOC provides global 24/7 active monitoring and proactive threat hunting services that provide fast identification, response, and analysis of alerts so every customer’s network is guaranteed to be safe and secure from today’s and tomorrow’s threats. 

What you will do

• Provide leadership, coaching and mentoring to staff
• Ensure proper execution of GSOC policies and service delivery by local site.
• Oversee region/country specific adherence to data privacy regulations.
• Interface with c-suite level customers on a routine basis
• Prioritize and manage personnel assignments to ensure customer networks stay safe
• Regular engagement with other SOC teams and Security Practices teams in Japan, Israel and the USA
• Proactive interaction with leadership to voice concerns, issues, or propose better solutions
• Ensure personnel process adherence and audit process completion
• Oversee security policy compliance of EU SOC as defined by company CISO
• Responsible for formulating and implementing regional (EMEA) SOC strategy based on Global SOC efforts
• Collect, Analyze, and Act on Operational Metrics and KPIs
• Develop and maintain methodology and framework of Operational Metrics and KPIs
• Deliver SOC-related technical and non-technical presentations to internal and external audiences

What we are looking for

• Former SOC leadership experience preferred
• 5+ years of experience working in IT security and 2+ years of management experience
• Background and experience in at least one of the following:
• Endpoint security
• Malware Analysis
• Threat Intelligence
• Penetration Testing
• Incident Response
• Reverse Engineering
• Digital Forensics
• Knowledge of modern operating systems, networking protocols and network architecture
• Familiarity with common security tools and frameworks
• A clear passion and enthusiastic about cyber security
• Development experience an advantage
• Motivation to constantly improve processes and methodologies
• Self-motivated and results-oriented
• Excellent interpersonal, verbal and written communication skills and working with international customers
• Relevant academic degree or equivalent experience
• Multiple lingual

 #LI-Remote