Job Description
We are Optimum a leader in the fast-paced world of connectivity and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives fuels businesses and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product commitment to our people and the connections we make in every community.
If you are resourceful collaborative team-oriented and passionate about delivering consistent excellence Optimum is the Company for you!
We are Optimum!
Job Summary
As a Security Operations Center (SOC) Operator you will be at the forefront of our organization's cyber defense efforts responsible for monitoring detecting and responding to security incidents in real-time. You will play a crucial role in safeguarding our digital assets identifying emerging threats and ensuring the integrity and availability of our systems and data.
Responsibilities
Security Monitoring and Alert Triage:
- Monitor security alerts and events generated by various security tools including SIEM IDS/IPS antivirus and endpoint detection and response (EDR) systems.
- Analyze and triage security alerts to identify potential security incidents prioritizing them based on severity relevance and potential impact.
Incident Response and Remediation:
- Collaborate with incident responders to coordinate and execute incident response procedures including containment eradication and recovery efforts.
- Take immediate action to mitigate security incidents such as isolating compromised systems blocking malicious traffic and applying security patches or updates.
- Document incident response activities including timelines actions taken and lessons learned to support post-incident analysis and reporting.
Threat Intelligence and Detection Enhancement:
- Stay abreast of the latest cyber threats vulnerabilities and attack techniques through threat intelligence sources and industry reports.
- Enhance detection capabilities by developing and refining correlation rules signatures and detection logic within the SIEM platform.
- Contribute to the continuous improvement of SOC processes procedures and tools to enhance the organization's cyber defense posture.
Vulnerability Management Support:
- Assist in the identification prioritization and remediation of security vulnerabilities across the organization's infrastructure and applications.
- Work closely with IT teams to ensure timely patching and mitigation of identified vulnerabilities reducing the organization's exposure to potential exploits.
Qualifications
- Bachelor's degree in Computer Science or related field or equivalent work expererience.
- Relevant industry certifications such as Security+ GCIH or GCIA are desirable.
- Minimum 1-3 years' experience in Information Technology preferred.
- Minimum 1-3 years of direct IT Security experience in Security Operations preferred.
At Optimum we're fueled by our four core pillars: Taking Ownership Upholding Transparency Creating Community and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration innovation and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence trustworthiness and thriving community and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team so together we'll shape the future of connectivity.
All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed national origin religion age disability sex sexual orientation gender identity or protected veteran status or any other basis protected by applicable federal state or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information and/or protected classifications under federal and state law. This information is collected for employment purposes including identification work authorization FCRA-compliant background screening human resource administration and compliance with federal state and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury
Top Skills
What the Team is Saying
What We Do
We Make a Difference Because We Are the Difference! At Optimum we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers we're building the future of connectivity through innovative services like Optimum Fiber Internet Optimum TV and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers curious leaders and collaborative problem-solvers united by a culture that values inclusion innovation and impact. At Optimum every voice matters every idea counts and every team member has the opportunity to grow lead and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact ensuring that our efforts resonate far and wide. From our products and services to our community impact we are creating connections driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network reimagining our products and building a culture where people thrive. With nearly 4.5 million customers across 21 states we’re transforming fr
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Date Posted
04/02/2026
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