Social Media Manager

About Zowie:

At Zowie we believe that buying online should feel like walking into your favorite local shop: personal friendly and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy order status etc. and saves time for customer service agents who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk Shopify Gorgias etc.) or become a standalone customer service platform.

We are:

🚀 Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.

🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time we work together support each other and focus on winning as a team.

🧑‍💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day it's about delivering! Those in Poland can work from our offices in Cracow and Warsaw.

We strive to be:

💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.

👻 Bold and free-thinking. We trust our employees to find the best solutions.

🤸‍♀️ Agile and high-performing. We work smarter not harder. We use our OKRs to keep ourselves focused.

🤠 Unafraid of change. Zowie is growing and the market is changing. We thrive in an ever-evolving environment.

What you'll do:

• Creating engaging and high-quality content tailored for different social media platforms

• Analyzing social media metrics to measure campaign success

• Using your excellent writing skills to craft posts and interact with followers and community members

• Keeping up-to-date with the latest social media trends tools and best practices

• Creating and implementing a social media strategy communication plans and C-level positioning

• Building a community around our brand

• Analysing and improving our social media strategy based on data

• Strategizing Drafting creating finalizing and cross-checking text picture and video content for social media communication

• Advising internal stakeholders on social media communication activities as well as creating and updating guidelines and briefing materials

Ideally you'll bring with you:

• Minimum of 3+ years experience managing brands across social media either in-house or at an agency

• Extensive experience executing social media campaigns and managing social media on Instagram TikTok LinkedIn and Facebook

• Proven experience in social copywriting

• Strong analytical skills to interpret social media metrics and generate actionable insights

• Excellent written and verbal communication skills in English (C1/C2)

• High level of creativity and ability to develop innovative content ideas

• Strong collaboration skills to work effectively with other departments and teams

• Ability to stay up-to-date with current technologies and trends in social media design tools and applications

10000 zł - 15000 zł a month

- The proposed budget stands for a B2B contract (+VAT) including unlimited PTO benefits package and ESOP.

- A Contract of Employment is also an option that is available after specific calculations.

We will offer you:

👉 Employee Stock Option Plan (ESOP). You’re a part of our company’s future success.

👉 Unlimited paid time off. We trust each other and don’t count days.

👉 Great company offsites and individual integration budgets. We spend time together in person to strengthen our team.

👉 Health benefits. We offer an additional health insurance package.

👉 Development budget. We want to grow personally and professionally together.

👉 Home-office funds. Make yourself a comfy space for work on a daily basis.