Software Development Engineer I (Backend Engineer)

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 Overview:

Join the Automation Integration team at LivePerson! We’re in search of a Backend Engineer to become part of our dynamic environment. Your responsibilities will involve engaging in various projects across different company domains to streamline and help improving customer-brand interactions via messaging platforms and external AI. Collaboration is essential as you collaborate with internal teams, external partners, and major clients to create exceptional products. Our focus is on opening the Liveperson platform to external AI providers such OpenAI, IBM Watson and Google Dialogflow.

• We are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.

You will: 

• Build the platform that serves the real time monitoring needs of our customers
• Design and develop high-volume, low-latency applications for important systems and delivering high-availability and performance
• Design complex high performance backend services using NodeJS / Javascript
• Develop technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You have:

• Bachelor's or Masters degree in Computer Science or a related field - MUST
• At least 2+ years of software development experience - MUST
• 2+ years of experience with NodeJS - MUST
• Experienced with Git, Jenkins, and other Development tools 
• Familiar with working with public cloud platforms like AWS / GCP
• Familiar in Kubernetes - advantage 
• Familiar with debugging/testing applications
• Familiar with building RESTful microservices
• Familiar with basic Devops tasks for deploying applications in dev/test environments

Benefits: 

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.