Software Development Engineer in Test - I

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

We are looking for a Quality Assurance (QA) engineer to develop exploratory and automated tests to ensure product quality. QA engineer responsibilities include understanding system requirements, implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts).

• Review requirements, specifications and technical design documents to provide meaningful feedback
• Create detailed and well-structured test plans and test cases
• Create system, resiliency and performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform regression testing when bugs are resolved
• Apply testing processes for new and existing products to meet client needs
• Liaise with other teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions

• 2+ Years of experience
• BS/MS degree in Computer Science, Engineering or a related subject
• Experience in software quality assurance
• Knowledge of software QA methodologies, tools and processes
• Experience testing REST based API's
• Experience in UI automation (Selenium or Protractor) and API automation
• Experience testing SPA and REST based API's in microservices based software
• Experience writing clear and comprehensive test plans and test cases
• Must have experience with JavaScript and any programming language. i.e. Java or C# or Python or Go or Groovy

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development: Tuition reimbursement, Native AI Learning
• Additional: WFH support, exclusive perks and discounts

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.