Software Engineer I - Production Operations

AppFolio · Remote

Company

AppFolio

Location

Remote

Type

Full Time

Job Description

Hi, We’re AppFolio.

 

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing how people do business, and we want your ideas, enthusiasm, and passion to help us keep innovating.

 

Who we are looking for:

 

We're in search of a Software Engineer to work with our software development, client services, and development operations teams to triage, debug, and solve technical issues found by customers in production. You'll join our domain-focused engineering team that supports the production environment of the AppFolio Investment Manager product, used by real estate investment managers. This is a unique opportunity to help shape the future of the fastest-growing web-based product for managing private equity investments.

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AppFolio Investment Manager (https://www.appfolio.com/investment-manager) is a fast-growing internal startup of a successful, established SaaS company (https://www.appfolioinc.com/). We are going after the $7 trillion and growing private equity market which largely still runs on spreadsheets and email. Starting with private equity real estate, we are helping private equity firms build and manage their businesses with purpose-built software that enables them to do everything from investor relations to fundraising to managing the elaborate capital stacks common in modern-day private equity deals.

 

Your impact
  • Act as a technology escalation point to help identify and troubleshoot production issues.
  • Develop fast and safe solutions to resolve urgent problems impacting clients.
  • Automate recurring tasks via the development and maintenance of various software tools.
  • Collaborate with the rest of engineering to identify production deficiencies and advise solutions.
  • Operate in a highly autonomous team that owns the overall health of Investment Manager’s production systems.
  • Communicate clearly across many departments to craft a multifaceted response to product bugs.

 

Must have
  • BS or MS in Computer Science or related technical discipline.
  • Ability to learn new technologies quickly.
  • Attention to detail with a calm demeanor.
  • The ability to thrive with high levels of autonomy and responsibility.
  • Excellent communication in both technical and non-technical settings.
  • Superb ability to collaborate with individuals across many different disciplines.
  • A strong understanding of object-oriented programming.
  • An empathetic mindset that enjoys assisting others.

 

You know you’re the right fit if…
  • You have experience working with a language like Ruby, Java, or Python.
  • You love learning about new technologies but understand the value of using something old if it still does everything you need it to do.
  • You care about work-life balance and want your company to care about it, too; you'll put in the extra hour when needed but won't let it become a habit.

 

Compensation & Benefits
The base salary that we reasonably expect to pay for this role is $114,400-$143,000
The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc. 
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

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cloud-based powerhouse Jobs revolutionizing how people do business Jobs unique opportunity to help shape the future Jobs highly autonomous team Jobs excellent communication in both technical and non-technical settings Jobs More Jobs at AppFolio Jobs in Remote
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Date Posted

01/12/2025

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