Software Engineer (SDE II)

Software Engineer (SDE II), Workforce Management

Location: Sofia, Bulgaria or Remote, Bulgaria

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

In this role as a SDE Engineer (SDE II) - Backend, you will be a highly contributing member of a core engineering team working to build the LivePerson workforce management solution and expertly integrating it into the LivePerson offering on conversational AI. 

In this role, you will be exposed to new technologies and architectures, have the opportunity to learn from more senior engineers and architects, and be given the latitude to flex your intellectual muscles and help define and execute new solutions to difficult problems.  You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products. 

You will:

• Work with tech lead to design and implementation of the product and serve as a senior member of a high-performing software development team
• Design and operationalize data pipelines using advanced architectures deployed in cloud platforms such as GCP
• Establish scalable, efficient, automated processes for data analyses, model development, validation and implementation
• Influence priorities and technical architecture when leading product discovery and execution for complex data projects, including discussing technical concepts, managing trade-offs, and evaluating new ideas
• Help to create reliable, scalable, high performance and uptime (99.999%) software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
  

You have:

• Bachelor degree in Computer Science / Engineering preferably
• Master degree in Science or Engineering with years of experience
• 5+ years experience building large-scale production quality systems
• Advocating and executing on automated testing strategies in code development 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance, and reliability

Required background:

• Good communication skills with technical as well as non-technical audiences
• In-depth Knowledge in big data ETL
• Strong programming skills in Scala/Java, Python are huge plus, NodeJs is also good to have
• Hands on experience with Spark  is a strong plus
• Proficient in both SQL and NoSQL databases such as Cassandra, Elasticsearch

Why you'll love working here:

We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.